Death Stranding is finally on Game Pass, but many players are facing a bit of trouble with a few bugs and errors that are showing up, such as Dx12-ErrorCode: 0x887a0005 and an access violation (C0000005h) or the game stuck on the loading screen. Adding to these issues, many players are now reporting that they cannot install Death Stranding on the Xbox app on Windows 10 or 11. If you have the same issue, here we have covered all the potential solutions to fix this issue.
How to Fix Death Stranding Not Installing on Xbox App on PC Windows 10/11
If you have just started installing Death Stranding on Xbox App, you may find yourself having trouble installing the game properly on your Xbox app. Thankfully, there are a couple of different ways to fix Death Stranding not installing the Xbox App on PC.
1. Make Sure to Login with the Same Account on Microsoft Store and Xbox App
The first solution is to make sure to log in using the same account on Microsoft Store as well as the Xbox app. Once logged in, try to install the game. In addition, also make sure you have set the date, time, time zone, and region correctly which you can check and edit from the bottom right corner.
2. Run the PowerShell Command
– Go to the Windows search box
– Type in PowerShell
– Right-click on Windows PowerShell and then click on Run as administrator, and click on Yes to allow.
– Next, copy the following PowerShell command.
Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
– Paste it in the newly opened window and hit the enter key.
– The process will be started and it may take a long time to run. During the process, you will also see a few errors in the red color but ignore them and let the process complete.
– Once done, close down the window and install the game.
3. Install the Game Directly from Microsoft Store or Xbox App
If you are trying to install the game from the Xbox app, then try to use a Microsoft Store library to install the game. Conversely, if you are using Microsoft Store, then install it from the Xbox App and check if you are still facing the same issue or not.
4. Delete Microsoft Store Local Cache Files
Go to the C drive, then go to Users >> Username >> AppData >> Local >> Packages >> Scroll down and open up Microsoft.WindowsStore_8wekyb3d8bbwe folder. There you will see the LocalCache folder, right-click on it and click on delete. Once done, restart your PC and try to install the Death Stranding game.
5. Reset or Repair Xbox App or Store
Go to the Windows search box and type in Xbox. Right-click on it and click on “App settings” and then scroll down and you will find the Repair and Reset option. First, we recommend repairing the app and then trying to install the game. If the issue persists, then go with resetting the app and the issue should be fixed. In addition, you can follow the same steps for the “Microsoft Store”.
6. Update Xbox App or Store from Store Library
Go to Microsoft Store and click on Library, click on Get Updates on the top right side of your screen. Once all apps are installed, try to install the game.
7. Install Xbox Identity Provider and Gaming Services
Copy the following link and paste it into your browser.
https://apps.microsoft.com/store/detail/xbox-identity-provider/9WZDNCRD1HKW?hl=en-us&gl=US
It will take you to the Microsoft website. Next, click on “Get” and install Xbox Identity Provider. Once done, uninstall and install the gaming services. Here is how you can do it:
– Copy this command – get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
– Go to the Windows search box
– Type in PowerShell
– Right-click on Windows PowerShell and click on “Run as administrator”
– Click on Yes to allow
– Paste that command which you have copied and hit enter
– Once done copy this command: start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
– Paste it in the same window, hit enter, and install Gaming Services. After that, check if you can install the game or not
8. Launch All These Services
Go to the Windows search box and type in “Services” and click on it. Find out the “IP Helper” in the list and double-click on it. In the “Startup type”, set “Automatic”, click on “Apply”, click on “Start” and then click on Ok. Follow the same process for all the following services
– Xbox Live Auth Manager
– Xbox Live Game Save
– Xbox Live Networking Service
– Gaming Services
– Windows Update
– Microsoft install service
Once done all, try to install the game on your Xbox app.
9. Update your Windows
The next solution is to make sure your Windows is updated to the latest version. If it is outdated, you might face various issues. So, get it updated and then try to install the game. Make sure to restart the game before you start installing the game.
10. Run WSRESET Command
Go to the Windows search box and type in WSRESET. Then you will see a new small window with a black screen, do not close it and it will disappear in a while. After a few seconds, Microsoft Store will open. Now you can open up the Xbox app and attempt to install the game.
11. Uninstall and Reinstall Xbox App and Microsoft Store
– Go to the Windows search box and type in Xbox, right-click on it, and click on Uninstall.
– Once it is uninstalled, go to the Windows search box
– Type in PowerShell
– Right-click on Windows PowerShell and then click on Run as administrator, click on Yes to allow.
– Next, copy the following command and paste it there in the Window Get-AppxPackage -allusers WindowsStore | Remove-AppxPackage
– Hit the enter key and the Microsoft Store will be uninstalled from your PC.
– Once done, reboot the system
– Again, go to the Windows search box
– Type in PowerShell
– Right-click on Windows PowerShell and then click on Run as administrator, and click on Yes to allow.
– Copy the following command: Get-AppxPackage -allusers WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} and hit enter.
– Once done, try to install the game
12. Try to Install the Game on C Drive or Any Other Drive
Open up the settings on your PC, go to System >> Storage >> Advanced Storage Settings >> Where new content is saved and here you need to change the drive. If you have already installed the game on your C drive then select the other and vice versa. Once done, you can try to install the game on the Xbox app.
13. Rename the Folders WpSystem & WindowsApps
Open up file explorer on your computer. Then go to “This PC” >> Open the drive where your game is installed >> and Rename the WpSystem folder. If you are not able to rename it, then right-click on the WpSystem folder, go to “Properties”, then go to the “Security” tab >> Advanced >> click on “Change” and type in “Everyone” in the white blank box >> click on check names and then click on “Ok”, check the box on the replace owner on subcontainers and objects and then click on “Apply” and click on “Ok”.
Now you will be able to rename the folder name. Change it to “WpSystem.old”. Once done, follow the same process for “WindowsApps” and rename it “WindowsApps.old”. And then try to install the game on your Xbox app.
14. Run inetcpl.cpl Command
Go to the Windows search box and type in inetcpl.cpl and click on inetcpl.cpl and go to the Advanced tab and scroll down. There you need to make sure to check all four options – Use TLS 1.0, Use TLS 1.1, Use TLS 1.2, and Use TLS 1.3., then click on Apply and click on “Ok” and try to install the game.
15. Update Windows
Your last resort is to update Windows to the latest version via a media creation tool.
For Windows 10 – https://www.microsoft.com/en-in/software-download/windows10
For Windows 11 – https://www.microsoft.com/en-in/software-download/windows11
Once installed, try to install Death Stranding on your Xbox app.
That’s all for this guide on how to fix Death Stranding not installing on Xbox App on PC Windows 10/11.