If you are having early access to Final Fantasy XIV: Endwalker expansion, then you would be aware of the huge influx of players who are trying to hop on the game. This could lead to server crashes or even worse, unforeseeable error messages. It is every gamers’ worst nightmare to not have your progress saved on time, only to come across the dreaded error. Luckily there is a way around it, so this guide would be useful if you are planning to dive headfirst into FFXIV.
How to Fix the Connection with Server was Lost Error
Many players have reported the Connection with the server was lost (or the 90002 error) during various intervals of the game. It would pop up while in the game and not during the initial log-in screen or while selecting the character from the character creation menu.
To counter this, here are some fixes:
Check their official website or any social media handles
You could go over to their website to find out if there is any maintenance to their servers going on. Alternatively, you can check r/ffxiv or the game developers’ Twitter handles to get the news firsthand.
Check your antivirus
If you have a firewall or antivirus that routinely disrupts your connection, then maybe it can be the cause of error in FFXIV. You can check if the program is blocking your game and, if it is, you can try to place that game on the whitelist. You can also disable it temporarily to see if it fixes the problem, but be sure to turn it back on before browsing.
Check your Network
You can check your internet if that is what’s hampering your game. If you see that there is a disruption in your network, then it is best to get in touch with your service provider and then see if that fixes the error.
Restart your game
You can also try to uninstall and reinstall the game if the error messages are becoming too frequent. There could be a corruption of the files that are causing the error. As an added precaution you can restart your system and reboot your router to see if that works.
If the problem still persists and it hampers your gameplay, you can drop off an email or get in touch with the game support team. They are more equipped to help players out with all error messages.