Fix Destiny 2 Error Code Plum – BattlEye Query Timeout

Harry S
Harry S

Unlike a lot of error codes in the game, the Destiny 2 error code Plum is quite simple to resolve and occurs in a very specific scenario. The error arises when the BattlEye conflicts with a program running on your system. There is a range of software that Bungie discourages running while you are playing Destiny 2. If any of this software is running you will get the Destiny 2 BattlEye Query Timeout error with the PLUM error code. Here is what you need to do to fix the error.

How to Fix Destiny 2 Error Code Plum – BattlEye Query Timeout

While we know that the error is caused by a software that is in the bad books of BattlEye, pointing to the exact software is a bit difficult. Here are all the things we suggest you should do and hopefully the Destiny 2 error code PLUM is fixed.

Update the OS

Bungie suggests that you update the operating system if you get the PLUM error and that’s the first thing you should. If there was a major OS update and you did not update that may cause an issue. In most cases, the update should not be the main cause of the error. But, since you should be on the latest build anyways, update and check if that fixed the error.

Read Next: Fix Destiny 2 Error Code Stingray

Do you Play Valorant – Disable Vanguard

Valorant’s anti-cheat Vanguard is an independent program that runs in the background even when you are not running the game. If you have Vanguard running in the background it can cause issues with BattlEye and lead to the Destiny 2 BattlEye query timeout error. Disable Vanguard completely and try to run the game. Go to the Tray Menu > right-click Vanguard > Exit.

An Issue with ISP

Some users have noted that using certain ISP can lead to this error. If you are using a public internet like a café or hotel, the error can occur. It may have something to do with network boosters that these places may be using. If you are using any network booster or there is one on your laptop by default, disable those. Also, try to play the game using the Ethernet cable rather than the Wi-Fi.

Disable the VPN

Not all VPNs cause this problem, but there are reports that the Destiny 2 error code PLUM can be caused by a VPN running in the background. So, disable the VPN and check if the game runs.

Read Next: Destiny 2 Error Code Marmot

Perform a Clean Boot

If none of the above solutions have been useful, we suggest that you run the game after a clean boot. Users have all kinds of software running on their PC, so it’s impossible to point out the exact application that could be conflicting with the BattlEye. So, why not disable everything and attempt to launch the game. A clean boot environment does exactly that. It disables everything except the Windows essentials and when the PC boots up, you can start the program you want to run manually like the game. Here are the steps.

  • Press Windows Key + R and type msconfig, hit Enter
  • Go to the Services tab
  • Check Hide all Microsoft services (Very Important/not doing this may lock you out of PC)
  • Now, click Disable all
  • Go to the Startup tab and click on Open Task Manager
  • Disable one task at a time and restart the system.

Perform Basic Network Troubleshooting

If there is an issue with your internet connection and it fails for even a fraction of a second, you may be kicked with the Destiny 2 error code PLUM. The first thing you should do is reboot the game, your PC, and the Network Hardware. You may also want to change to a gamer-friendly DNS such as the Google DNS.

These are all the solutions you can try at the time. We will update this post when we know more about the issue.

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By Harry S
I have been gaming for as long as I can remember starting with Dr. Mario and Doom. On QM Games, I am the Admin, Developer, Tech Guy, and occasionally a Writer. I handle everything that makes the website run in its current state. I am also one of the founders of the website.
1 Comment
  • Battleye Query Timeout – Destiny 2

    The infamous Battleye Query Timeout issue in the Destiny 2 game that throws you out of activities by launching a Battleye popup window with the QUERY TIMEOUT error and generating the PLUM error code message in Destiny 2.

    I solved it as follows:

    I removed all other apps from games, EA, Ubisoft, etc. from autostart with Windows. To do this press WIN+R keys and type MSCONFIG. Then go to the PROGRAM STARTUP tab and click on OPEN TASK MANAGER. Search for these apps from game libraries and mark them as DISABLED.


    In the same MSCONFIG window, go to the SERVICES tab, look for all game library services (EA, Ubisoft, etc.) and also for any other ANTICHEAT service such as EPIC and others and uncheck all that you find. Don’t worry, when you launch game libraries that use these anticheats, Windows will start them automatically.

    After doing all of the above, restart your computer.

    Upon restart, open the TASK MANAGER, and look to see if other game managers and anticheats that have been disabled have been launched, and test to see if Destiny 2 now runs smoothly.

    In my case the problem was generated after I installed STAR WARS JEDI FALLEN ORDER and for it to run the EA APP was installed. After I did the above procedures disabling everything related to EA and Epic Anticheat the PLUM errors no longer occurred.

    I hope this report was useful and helps someone to solve the problem.

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