It has been barely a week since the global release of the PlayStation sensation “Spider-Man Remastered” on the PC platform. In this span of a week, we have seen the popularity of this game absolutely skyrocket. With the reviews coming in to be as expected. What is hampering the reception of an otherwise good enough game is the fact that like any other newly released title, this game also faces a lot of bugs and glitches. Don’t get me wrong, Nixxes has done an exceptional job at porting and optimizing this title but there are still fields to be checked off of the optimization list.
One such major and the most widely occurring glitch is the “DXGI_ERROR_DEVICE_ HUNG” error. A wide array of players is facing this rather persistent error, in the opening sequence of the game.
In this article, we will take a look at why this issue occurs, and what are its fixes. Read on to learn more.
Why Does Spider-Man Remastered Error “DXGI_ERROR_DEVICE_HUNG” Occur?
This error is caused when your available hardware resources can’t handle the load of the game’s opening sequence. As evident from this error, the opening sequence of the game to be specific, and the entire game in general is quite taxing on the hardware resources.
The error can be fixed in a couple of different ways and we will be elaborating on them in this article. Read on to learn more.
How to Fix the “Server Error ID: 5/10004” Error?
This issue can be fixed via various methods. Let us take a look at each of them.
Disable RTX in the Opening Sequence of the Game
The first thing, that a player facing this issue should do is to turn off the RTX from the graphics settings, during the game opening sequence. You can turn it back on once the sequence is over and the game allows you to free roam.
Initiate a Fresh Installation of the Graphics Drivers
Remove your existing graphics drivers and proceed to make a fresh new installation of the drivers from the respective websites based on the GPU installed in your system
Verification of Game Files
If your game is from Epic or Steam library, you can proceed to verify the installation of your game files from the respective settings of the launcher of your preference.
Update Windows
It is generally a good practice to keep your software up to date, including your OS. if you are facing any issues you can use the windows update assistant or the windows media creation tool.
Make Sure Your GPU is not overclocked
One of the main reasons behind this error is unstable GPU overclocks. In this scenario, it is recommended to revert the settings back to their default and relaunch the game. This is mostly going to solve this issue.
Tune Down the Graphic Settings
Try lowering the graphics settings from the settings of the game. Depending on the hardware config you are running, switching the setting to high or very high or a blend of the two is a good strategy.
Limiting Max Fps
Limiting the maximum fps of the game can also be tried to fix this issue. For this Open Nvidia Control Panel > Manage 3D Settings > Program Settings > select Marvel’s Spider-Man and enable max FPS limit and set a value for it. Doing this reduces the load on the CPU and GPU, which in turn helps in fixing the “DXGI_ERROR_DEVICE_HUNG” error.
That’s all for this error guide. We hope one of these methods has worked for you, thanks for sticking to the end, see you in the next one.