For some time, Steam users are facing a typical error, that is “ERROR Sorry, but you’re not permitted to view these materials at this time.” This notification comes whenever they are clicking on a game page. Not all game pages show this error, but some particular game pages have this error. This error restricts the users from accessing the game page.
This error made the users a lot angry, and in the forums, they shared their experiences to have some solutions. Thankfully, this error is not that complicated. We have some fixes to solve this error.
Fix Steam “Sorry, but you’re not permitted to view these materials at this time” Message
Follow the fixes below if you’re also facing the same error-
Refresh the page
If these solutions don’t work for you, go for this one. This is the easiest one among all these fixes: Refresh the page and try after that. We suggest you to try this first, then also if you face the same error notification, then go for the rest three solutions. It is better to try the easy fix first, then go for the other ones.
Check the Date of Birth
Enter an appropriate Date of Birth. Some games have age restrictions, and you can’t access those games if you don’t qualify for the age criteria. So, if you are facing the error by putting your exact age, then go for a fictional age. That may solve your problem.
Clear HTML Cache Folder
If you are blocked after entering too many wrong DOB follow the below steps –
- Close the Steam Client
- Press Windows+R
- Copy the ‘%localappdata%’ and paste it in the text field.
- Press ‘Enter’
- Open the Steam
- Go and clear the HTML cache folder
- Relaunch the Steam Client.
Alternatively, you can follow this process if you are blocked after entering so many wrong DOB.
- Press Ctri+Shift+Del
- Select the Desired time range
- Click to tick the ‘Cookies and other side data.’
- Click to tick the ‘Cached images and files
- Click the ‘Clear data’ button.
If you are also distressed because of this Stem’s, “ERROR Sorry, but you’re not permitted to view these materials at this time.” Error, go through this article to find out the possible fixes to this problem.