Diablo Immortal was released two days ago and has already gained a lot of popularity. The game was initially designed for mobiles, but it’s also released on PC. As a result, it has attracted more than expected crowds in just two days.
Bug and error are an integral part of online video games. It is almost impossible to find a game that has never given any trouble to the players. Similarly, since its release, Diablo Immortal is also showing some issues, including the Cross-Progression doesn’t work properly.
This guide will help you know the probable reasons and fixes to this issue in Diablo Immortal.
Cross Progression Not Working Properly Issue in Diablo Immortal – Reason and Fix Explained
After their release, games often show issues like this. It is not the first time a game is giving trouble to the players. Alongside iOS and Android, Diablo Immortal is released on PC and, like almost every other game, features Cross Progression. Cross Progression is an interesting feature where players can use the same account to play the game on both PC and Mobile without losing their progress.
Cross Progression is probably among the most popular features of a video game, but since Diablo Immortal was released, players are complaining that the cross-progression doesn’t work correctly in the game. The problem they are stating is that when they are installing Diablo Immortal on another platform (not the one they were already playing the game from the beginning), and start playing, they have to start the game from the beginning, even after they have already saved the game on their Battle.net account. Many players are facing the same problem and getting anxious about it.
Players consider this issue as a bug or a glitch, but it’s neither a bug nor a glitch. The problem is probably that the game doesn’t recognize you when you enter the game from another account, and that’s why the Cross Progression is not working. Though it seems impossible because you already have saved your progress on your Battle.net account, it is the reason behind this issue.
To fix it, you have to log in to the same server you used to log in while playing on your previous device. If you log in to a new server while starting your game from a new device, the game will consider you as a new player, and you have to play the game from the beginning. If you forgot the server, you could check by logging in to your previous device, but you have to log in to that exact server from the new device to let Cross Progression work properly. This is the only solution to this issue as far as we know. If you find that your previous server is not showing in the server list of your new device, reselect your region to fix the problem.
That’s all you need to know to fix Cross Progression not working properly issue in Diablo Immortal. This is not at all a bug or glitch, so this solution will probably fix this issue. If you find any other solution to fix this problem, share it with us in the comments.