Madden 23 is just a few hours from release, and the servers would likely experience glitches at launch or in the following days. It’s the nature of online games; they are prone to a variety of problems that results in server issues. If you get an error message Madden 23 Unable to Connect to EA Server or something similar like Madden 23 Disconnected from Server on PS4 or PS5, there is always a chance that the servers are down. But, sometimes even when the server is fine, you can get errors that indicate a problem with the servers. Here, in this post, we will help you check the server status as well as suggest solutions in case the problem is on the user end.
How to Fix Madden 23 Unable to Connect To EA Server
When you are excited about a game and you encounter an error when you first boot the game or any time after, it’s a frustrating situation. But, knowing that the servers are the problem can be a great relief as you can save hours of time troubleshooting. Here are all the solutions we suggest for the Madden 23 Unable to Connect to EA Server or similar problems.
Check the Status of the servers
There are a few different ways to check the status of the servers. The first option is to visit the Twitter handle of the game. Second, visit the official status page for Madden 23. Third, visit websites like Downdetector. It’s important that you check all three sources as some problems may not be reported on one website. Here are the links for the three.
If the servers are not the issue, then, you’ve got a problem in your hands and the below solution may help you address the problem.
Check the Internet Connection and Restart the Console
Besides being a server problem, another common cause of the Madden 23 Unable to Connect to EA Server error is an internet connection problem on your end. If your device fails to connect to the server due to a poor internet connection, the same error will appear. Hence, check that your internet connection is not the cause. Ideally, use a wired connection to play the game. Finally, restart the console.
If the server and your internet are not the problems, then, the issue may be something else. Read the guide for further troubleshooting.
Delete the Madden 23 Files
If there is a problem with the Madden Files that may be causing the connection issue with the server. Here is a solution we suggest. The steps are for PS4, but you can do the same on Xbox and other consoles. Refer to the linked post for that.
- Go to the Settings on your PS4
- Select Application Data Management (Ensure that the game is backed up in online storage)
- Next, head to System Storage and locate Madden 23
- Except Profile and Roaster, delete everything else.
Fix Madden 23 Disconnected from Server Problems
Here are some solutions that the EA support recommends in case you run into a connection problem and the Madden 23 Unable to Connect to EA Server issue.
Hard Restart the Console
Hard restart Xbox – Close Madden 23 application completely and hold the power button for 10 seconds. This will turn down the system. Now, start the console and if you see a green screen, the console has been hard restarted. Hopefully, this will fix the Madden 23 Unable to Connect to EA Server.
Hard Reset PS – Close the game completely and turn down the PlayStation. Now hold the power button until you hear the second beep sound. The console will boot up in safe mode and you will have two options Restore Default Settings and Initialize. Do not initialize. Repeat – Do not initialize or it will wipe the storage on your PlayStation. Choose to restore the default settings.
Reset the Router
Resetting the router or modem resolves a lot of connection problems with games. To reset the router, turn it off normally, remove the power cords, hold the power button for 10 seconds, and plug the power cords and start. What it does is removes any cache stored on the device. Hence, clearing any connectivity issues caused by the bad cache.
Change DNS
Change DNS Settings on Xbox One – Open Guide by pressing the Xbox button > Settings > All Settings > Network > Advanced Settings > DNS Settings > Manual > Enter Primary DNS as 8.8.8.8 > Enter Secondary DNS as 8.8.4.4
For Series X – Go to Configuration > General > Network Configuration > Advanced Settings > DNS Settings > Manual > Enter Primary DNS as 8.8.8.8 > Enter Secondary DNS as 8.8.4.4
Change DNS Settings on PS4 – Go to Settings > Network > Set Up Internet Connection > Wi-Fi or LAN > Custom > Choose default for IP address and DHCP settings > DNS settings – Manual > Enter Primary DNS as 8.8.8.8 > Enter Secondary DNS as 8.8.4.4
Change DNS Settings on PS5 – From the Home Screen go to Settings > Network > Settings > Set Up Internet Connection > Set Up Manually > Wi-Fi or LAN > Under DNS Settings > Enter Primary DNS as 8.8.8.8 > Enter Secondary DNS as 8.8.4.4
Update or Reinstall the Game
Finally, if all the above solutions have failed, your only option is to reinstall the game. If you participated in the early access, try to update the game, and if that fails to resolve the issue, reinstall the game.
That’s all we have in this guide. In most cases, if you are seeing an error it would be caused due to a bug in the game or server problems. Let us know about your particular errors and we will try to help you as best as we can. Use the comments section.