Among the most frustrating errors spotted on the PlayStation 5 is the “Can’t Connect to the Server” error. This error pops up when users launch a game, especially in multiplayer ones and the titles that require an internet connection to play. The error is also accompanied by an error code “NW-102264-5.”
Since the issue is popular, it has been widely addressed by gamers in forums and communities. Several people have come up with solutions to this issue, thereby making the troubleshooting process a whole lot easier. In this article, we will list the most popular fixes that have helped gamers walk around this error.
How to Fix PS5 ‘Can’t Connect to the Server’ Error?
The following fixes can help you to fix the error.
- Check server status. The most common reason for the “Can’t Connect to the Server” error to occur is server downtime. You can check the status of PlayStation servers, and those related to the game you are trying to play. PlayStation server status can be checked from here: https://status.playstation.com.
- Check whether your internet connection is working. If your internet is currently down, downloads and online games will not work. Having a stable functional internet connection is necessary.
- Connect your PlayStation to the internet via an Ethernet cable. In case you are connected to the internet wirelessly, consider switching to an ethernet cable for better results. Wireless connections can make the internet inconsistent at times, an issue non-existent with wired connections.
- Pause or cancel concurrent downloads. In case other downloads are currently in progress on your network, pause them or cancel them. You can also wait for them to complete before launching your PS5 game.
- Restart your PlayStation 5 console. You can attempt a restart by following these steps:
- Single press the PlayStation button at the center of the DualSense controller. This will open a menu bar.
- Navigate to the Power icon on the far right and click on it.
- Now choose “Restart” from the options that appear.
- After your console has restarted, try relaunching the game you faced the error in and check whether it gets fixed or comes back.
These are some fixes that have worked for a bunch of gamers online. Thus, they are worth a shot.