Fix Diablo 4 Error Code 395002 ‘Your Account is Currently Locked’

QM Staff
4 Min Read

Diable 4 Error code 395002 showing the message account locked has made many players worried about their account but it is not a thing to worry about as it simply means that the server is filled up and you can access the server as of now and your account is locked from entering. This guide will try to help you resolve that issue by showing some steps to try to Fix Diablo 4 Your Account is Currently Locked Error.

Read: Fix Diablo 4 Error Code 300008, Fix Diablo 4 Couch Co-op not working

How to Fix Your Account is Currently Locked Error in Diablo 4?

Fix Diablo 4 Your Account is Currently Locked Error 395002

In order to resolve the issue of Diablo 4 Error Code 395002, the player should try to follow any of these methods:

  1. Restarting the client 

Players who have faced this issue (many have) tried this method of restarting the game and disconnecting battle.net and reconnecting it again. After that, start the game and it worked for some of them, so players can try this as well. 

  1. Restarting their routers (classic fix) 

Sometimes the issue can be your internet and it is making your client not connect with the servers so it is always recommended to try this method if the above one didn’t work. 

  1. Wait for Server Stabilization- The most common cause of error code 395002 is server instability, especially during peak usage times. To resolve this issue, the best course of action is to be patient. The servers may be overloaded, and Blizzard is likely working to address the problem. Wait for about five to ten minutes, then attempt to log in again. This waiting period allows the servers to stabilize and may resolve the error without any further action on your part.
  2. Repair the game files – In some cases a corrupted game files can also lead to the Diablo 4 error code 395002. Try this fix if nothing else has worked and you have tried the above steps multiple times.
  3. Change the game region – Switch the game region to some other palce and then switch back, this should allow you to clear the bad cache and possibly fix the error.
  4. Delete the Battle.net Tools folder – This is one of the suggested fix on the Blizzard website for this error, so you must definetly try this. The steps for the fix can be found if you follow the link.
  5. Use Port Forwarding-

Port forwarding is a useful technique for improving the stability of your connection and minimizing errors like 395002. To configure port forwarding:

  • Access your router’s settings by typing your router’s IP address into your web browser.
  • Log in to your router (usually with the admin username and password).
  • Locate the port forwarding section in your router’s settings.
  • Forward the necessary ports for Diablo 4, which are typically found in the game’s official documentation.
  • Save the changes and restart your router if required.

That’s all you need to know about how to resolve the Error Code 395002 issue in Diablo 4. If you find this guide helpful, you can check our website for more such guides and news about Diablo 4 and various other games. 

Learn more about the Diablo 4 errors:  Fix Diablo 4 crashing on startup, Not launching and not starting issues, Fix Error Code 313719 issue. 

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