It has been five days since the global release of the latest major MMORPG game, titled, Tower of Fantasy. In these five days, the game has amassed a lot of fans globally. This game revolves around a sci-fi story placed far in the future. The human race has found a new habitable planet and named it Aida. After a couple of centuries, they found a potential energy source from a comet named Mara. But within 5 years of its discovery, there is an explosion and the entire planet of AIDA is irradiated which wipes out 80% of the population. The remainder of the population is continuously getting mutated into aggressive creatures. The game revolves around the main character wandering around this planet and fighting hostile forces as they advance through the story.
This game has quickly become a sensation, but like other newly launched games, the players are also facing some issues with the game. One such issue is the Server Error ID: 5/10004 error.
In this article, we will take a look at why this issue occurs, and what are its fixes. Read on to learn more.
Why Does “Server Error ID: 5/10004” Occur?
This error is caused when the servers are unresponsive and don’t allow login from the launcher. With this being a new game, a lot of traffic has been visiting the servers. With countless people trying out the game, some issues are bound to happen with the servers. This heavy traffic results in extreme load on the servers often to their 100 percent which makes them malfunction. However times the issue might not be completely based on actual server issues, sometimes might be plain human error on the part of the player.
In this article, we shall list and elaborate on all issues and their fixes.
How to Fix the “Server Error ID: 5/10004” Error in Tower of Fantasy?
This issue can occur due to various reasons. Let us take a look at each of them.
Check the status of the servers
The first thing that a player should do on facing this issue is to check the server status. This can be done in a few different ways.
- “Tower of Fantasy” updates its scheduled maintenance on its Twitter handle. You can keep an eye on their social media to know about the scheduled maintenance.
- The second method is by checking the server status via 3rd part services and websites like downdetector.com.
- You can also check the status from the game dashboard itself. All the available servers are color coded with a sensible legend.
If the server is unavailable or overloaded by any means the best option for you would be to change over to an available server with a lighter load on it. In case nothing is available it’s best to wait out the rush and try joining at a later time.
Check Your Connection Status
A server issue is guaranteed if your connectivity status isn’t up to the mark.
Here are a few pointers to check to ensure that you have proper internet connectivity.
- Close all unnecessary background apps, which aren’t being used or isn’t critical to the proper functioning of your system. This ensures minimum load on your available bandwidth.
- Run a quick speed test using 3rd party websites like speedtest.net or fast.com. If you have an exceptionally poor connection speed, it implies that your login requests are getting timed out.
- Initiate a quick router restart, also known as a soft reset. This helps in clearing out the cache of the router.
- If you are running the game for the first time and you face this issue, this might also mean your firewall can be blamed for this issue. Check your outbound and inbound rules for something preventing a successful connection. It is recommended to disable the firewall completely so and try logging in.
Try Spamming Login
The next method is to continue trying to log in from the login page of the launcher, if successful the launcher will be able to connect to the server.
Relaunch the game
Completely exit the game and relaunch the game from the launcher and try logging in.
We hope one of these methods has worked for you. That is all for this guide, thanks for sticking to the end, see you in the next one.