Overwatch 2 is one of the hottest team-based, free-to-play games of the year. Although it is a highly demanding FPS game of 2022 it often leads to gamers encountering several errors, bugs, and issues. Some of the issues are pretty easy to fix, while others need to be resolved by Blizzard. One of the recent issues many players are experiencing is the error 6-04 “Unable to save highlights”. Because of this error, players are not able to save their highlights. If you are also in the same situation and want to get rid of it, here we have covered a few potential solutions to fix Overwatch 2 error 6-04 “Unable to save highlights error”.
How to Fix Overwatch 2 Error 6-04 – Unable to Save Highlights Error
The error 6-04 unable to save highlights error triggers when the game tries to save the highlights but fails for some reason. Some folders of the Windows system are protected by default and so third-party apps can’t create or amend files in the protected folders. Fortunately, there are some workarounds you can try to fix the unable to save highlights error.
1. As we have just said, in case the Windows ransomware is protecting files in the Documents folder, then you need to whitelist the game in ransomware protection. For this:
– Go to Settings in Windows >> Update and Security >> Windows Security >> Virus and treat protection and then select “Manage Ransomware protection”.
– Enable the “Controlled folder access” if it is turned off. Then, click on “Allow an app through Controller folder access”.
– Now add up Overwatch.exe and that’s it. Now, try to run the game and you won’t see errors 6-04.
2. The next solution is suggested by the Blizzard support team. Follow these steps:
– Firstly, close down Overwatch.
– Open up the Settings_v0.ini file which you will typically find in Documents\Overwatch\Settings.
– Right-click on this file and open it in Notepad to edit the file.
– Find out the [MobieExport.1] section. If you don’t find it, then you need to type it manually.
– Add this line for VideoPath = “” and provide a path. For example: VideoPath = “C:\Users\yourusername\Desktop”
– Lastly, save that file and close it.
3. Even after trying the above methods, if the error still persists, then it is suggested to disable the antivirus temporarily and then play the game.
If nothing helped, we recommend contacting the Blizzard Support team and they will assist you further to resolve the issue.