Genshin Impact is one of the most popular games currently topping charts in multiple courtiers. It’s popularity can be hugely credited to its resemblance to Legend of Zelda and that it’s free to play. But, as players jumped to play the open-world RPG on various devices since launch, they are met be a ton of errors in the game, one of them is the Genshin Impact Error Code 31-4302. While most of the errors with the game appears to be a connection or server problem, this particular error seems to appear due to a local problem with your client or device. Fortunately, there are several proven solutions that’s known to resolve the error. Keep scrolling for more.
Genshin Impact | How to Fix Error Code 31-4302
The complete error message appears as, “Genshin Impact encountered a problem loading game data, please log in again. Error code: 31-4302.” When you try to log into the game you may be met with the error. As such, there are a bunch of solutions you can try to resolve the error.
But, when you encounter the error for the first time, close the game and reboot the system. Try to play the game. If the problem still occurs, here are the solutions you can try to resolve the error.
Sometimes a problem with the launcher keeps a game from launching and results in errors. At least that seems to be the case with this error. A lot of users were successful at launching the game from the executable. It bypasses the launcher and can resolve the error. To launch the game from the game’s executable, you need to go to the install location of the game C:\Program Files\Genshin Impact\GenshinImpact.exe and launch the game from here.
If the Genshin Impact error code 31-4302 still appears, from the game’s install directory, locate and delete the Blob_Storage folder. When you relaunch the game, it will replace the file and your game should work.
Another fix that’s doing its rounds in forums is deleting the x360ce files from the game’s install folder. But, there is another step. After deleting the x360ce files, also temporarily delete GenshinImpact.exe, but press Alt + Z to undo the delete. Now, attempt to play the game. It should work.
If none of the above solutions have worked to resolve the error with the game, try to reinstall the game. Uninstall the game and download a fresh copy, it should resolve the 31-4302 error.
There is a slight chance that it may be a server problem. Check if your friends in the same region are also experiencing a similar problem with the game. If they are, it may be a server problem and you will have to wait for the developers to fix the glitch on their end. A lot of times, we have seen that the error starts appearing for a lot of users in a region. Just wait for a few hours or a day and the error should resolve on its own.
A user on the miYoHo forum suggested this fix – Copy config.ini at :
and paste/replace to :
….\Genshin Impact\Genshin Impact Game
Try launching the game and it should work. If you have a more effective solution, let us know in the comments.