Fix Cyberpunk 2077 Xbox One and Xbox Series X|S Crashing and Freezing

Cyberpunk 2077 is arguably the biggest game off the year that millions of players have waited yearlong to release. With such a huge game, problems are bound to occur. And even through the developers have tried to hammer out most problems with the game some have escaped and are occurring on all platforms – PC, Xbox One, Xbox Series X|S, PS4, and PS5. The problem that’s troubling users the most is the game crashing and freezing. In this guide, we will help you resolve the Cyberpunk 2077 Xbox Series X|S and Xbox One crashing/freezing problem.

Fix Cyberpunk 2077 Xbox One and Xbox Series X|S Crashing and Freezing

Unlike PC players, console users do not have much option to boost the performance of the game as the game is pre-tuned for console. As such, the only permanent solution is to wait for a patch. However, there are certain problems that might be on your end that could be causing the Cyberpunk 2077 Xbox One and Xbox X|S Crashing and Freezing problem. We will help you identify and resolve those problem.

The game is demanding, but still users on Xbox should not have issues as the game is already tuned and tested for your device. So, the first thing you must do is place the console in a location with cool air. This is so the Xbox Series X|S or the Xbox One does not overheat. If the console overheats, it can lead to crashing and freezing problems.

Cyberpunk 2077 has a day-one patch and there will be subsequent patches, ensure that you have installed the latest update for the game.

If the saved files on the console or the cloud is corrupted, it can lead to performance problem with the game getting stuck at the screen or crash. Hence, remove the saved files of the game from both the storage and the cloud. Simply deleting the files from the console is not sufficient, you will also have to delete the Cyberpunk 2077 files from the cloud. Therefore, delete the game’s saved files and relaunch the game. Your problem with the game should be resolved.

Besides the saved date files, the game also stores cache on your device to allow fast loads and boost performance. But, if the cache of the game is corrupted it can lead to the Cyberpunk 2077 Xbox One and Xbox Series X|S crashing and freezing. Hence, you must clear the cache or the Persistent Storage. You can follow the patch to clear persistent storage – Settings > Device & Streaming > Blu-ray > Persistent Storage > Clear Persistent Storage.

If the Blu-ray option is not visible for you, hard-reset the system, which performs the same function. To perform the fix, Power Off the console normally, unplug the power cables, wait for 30 seconds, press and hold the power button, connect the power cords, start the Console. When booting, if a green screen appears, the cache is cleared if not you did something wrong.

If the game is still crashing or freezing, ensure that the console has sufficient storage. If the problem continues, try reinstalling the game. We know the game size is huge, but this is the most effective solution to fix problems with the game files.

Finally, if nothing has worked to resolve the Cyberpunk 2077 Xbox One and Xbox Series X|S crashing and freezing problem, initiate resetting the console.             

One Response

  1. Mike 12 December 2020

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