Destiny 2 is a popular online multiplayer first-person shooter game developed by Bungie. The game is available on multiple platforms such as PlayStation, Xbox, and PC. However, many players have been facing an issue where they are unable to log in to their Bungie account, they are presented with an “Authentication Error.”
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The error message states that an unexpected error occurred while communicating with the selected authentication provider. This can be frustrating for players who are trying to access Destiny 2
How to Fix Destiny 2 authentication error
Although the error is known to the developers currently there are no fixes from their side. However, there are a few methods available based on our research on this error. Here are some ways to fix the issue.
Clear the Cookies and cache
The first solution is to clear the cookies and cache of their web browser. This can help to resolve any issues that might be caused by outdated or corrupt data in the browser.
Try Login in Incognito Tab
Another solution is to try logging in to the game using an incognito private window. This can help to rule out any issues that might be caused by browser extensions or other third-party software that might be interfering with the login process.
Use Different Browser
Players can also try using a different web browser to log in to the game. This can help to determine if the issue is specific to a particular browser or if it is a more general issue.
Use Destiny Companion App
Another option for players is to use the official Destiny Companion app to authenticate their account. This app is available for both iOS and Android devices, and it allows players to log in to the game using their account credentials.
Finally, players can try logging in to their platform account on the platform’s official websites, and then retrying authentication. This can help to ensure that the account is in good standing and that there are no issues with the account that are preventing players from accessing the game.
If players have tried all of the solutions listed above and are still unable to log in to their account and access the game, they can contact the customer service team for further assistance.