The Xbox Series X Error 0x80820011 specifically occurs when you try to access the Microsoft Store and one of the major causes would be a lost internet connection. But, a lot of users have reported on Reddit that their internet connection is fine and they still get the error code. If that’s what you think, it’s possible that the internet connection went down briefly and that caused the error code to occur. Simply try to do what you were doing again and see if the error occurs, if it does stick with the guide and we will help you.
How to Fix Xbox Series X Error 0x80820011
Before you proceed with the solutions ensure that the Xbox system software is updated and that your router or modem is functioning desirably. To eliminate any connection problem with your internet, perform two tests from the Xbox Network Settings. Go to the Network Settings and select Test network connection. If everything is good. Test network speed & statistics next from the Network settings. Xbox recommends a minimum download speed of 3 Mbps and upload speed of 0.5 Mbps. The ping should also be less the 150 milliseconds.
If your internet connection is not the issue, then, there is a possibility that the Xbox Live Services are down, and that causing the error. Check the Xbox Live Status of the live services by following the link. If there is downtime or outage, you need to wait it out as there is nothing more you can do, but if the Xbox Live services are fine, then, the Xbox Series X Error 0x80820011 could be caused by a glitch with your console.
A simple restart should help you fix the problem. But, done’ perform the restart from the console menu, instead perform a hard reset. It will clear out the cache that could be causing the issue. To perform the hard reset, turn down the console, remove the power cords, hold the power button for 10 seconds, and now start normally.
Hopefully, the above process has resolved the Error 0x80820011 on your Xbox Series X.