Throne and Liberty is a free-to-play MMORPG set in an ever-changing world. Unfortunately, a lot of players are receiving a UE4 Crash error. The exact error message reads – “unhandled exception: exception_access_violation reading address 0xffffffffffffffff”. This error prevents players from accessing the game. If you are also receiving the same error and are unable to enjoy the game, don’t worry and keep reading this guide. Here we have provided all potential methods to resolve it.
How to Fix Throne and Liberty UE4 Crash Error
According to reports, players have already tried several workarounds that include updated GPU drivers, and disabled dx12 but none of them worked. Thankfully, we have come across some effective solutions. Check them out.
1. Switching from Fullscreen Mode to Borderless Windowed
One of the players suggests switching from fullscreen to borderless windowed mode. This has worked for some players so it might work for you too. Fullscreen mode can sometimes cause stability issues in online games including Throne and Liberty. So, try switching it to Borderless Windowed and see if this works for you.
2. Update Windows
It is always advisable to keep your system updated to the latest version. In case the version of your Windows is outdated, it might cause several issues and errors while playing the game including UE4 crash errors. Here is how you can update Windows to have a smoother gaming experience. Here are the steps to do this:
Select Start >> Settings >> Update & Security >> Windows Update, and then select Check for updates. If updates are available, install them.
3. Disabling XMP in the BIOS
The next workaround we suggest is to disable XMP (Extreme Memory Profile) in the BIOS. XMP feature helps to optimize the performance of the RAM as it runs at a higher speed. However, sometimes, it can cause system instability due to demanding games like Throne and Liberty. So, when you disable XMP in the BIOS settings, the system will revert to the default memory speed which can eventually help to resolve the UE4 crash error. Here are the steps to do this:
1. Restart your PC and wait for the splash screen to appear
2. Now, enter the BIOS settings. Common keys to access the BIOS include Delete, Escape, or one of the function keys (e.g., F2, F10)
3. In the BIOS settings, go to the XMP settings and enable it by selecting the desired profile. XMP 2.0 is common for DDR4 memory and offers two profiles, while XMP 3.0, introduced with DDR5 memory, offers up to three profiles and two customizable user profiles
4. Once done, save your settings and exit the BIOS
5. At last, reboot your system and relaunch the game.
4. Revert Overclocking Settings
Make sure that you do not have any overclocking on your system. Overclocking the CPU, GPU, or RAM of your system can help boost the performance, but sometimes, it leads to UE4 crash errors. So, try resetting it to its default speed and check if this method worked or not.
5. Contact Support Team
If none of these methods work, your last resort is to reach out to the game’s support team for further help. They might provide you with some additional troubleshooting steps to fix the error.
That’s it for this guide on how to fix Throne and Liberty UE4 crash errors.
Read next: Throne and Liberty 27 September patch notes.
