Developed by Maxis and published by Electronic Arts, The Sims 4 is the 4th major title in The Sims Series after The Sims 3. The game has a massive fan following but the game runs into issues from occasionally. One of the errors reported by countless players is the “Game failed to load error code 123” followed by a sequence of codes. Due to this error, players are unable to run the game at all. Are you also receiving the same error? Worry not and check out this guide. Here we have covered all potential methods to resolve it.
Dev Acknowledgement of Error
While the devs did not specifically acknowledge the error in question, the large number of players getting the error shuugest it’s what they are talking about. They said the issue will be fixed in the upcoming patch. Here are the details, “We are working on an update that targets several reports following the release of The Sims 4 Lovestruck, including error code incidents, missing interactions, and distorted glasses’ frames. We appreciate your patience as we aim to get these fixes in-game within the next week.”
How to Fix The SIMS 4 Game Failed to Load Error Code 123
There are several workarounds we suggest in this guide so go through all steps one by one and let us know in the comments below which method helped to fix it.
Switch to Another Household
According to several players, the main reason for this particular error is that your sim is traveling a lot with an active event. So, try this workaround to fix it.
– Go to the World’s screen and load another household
– Then, invite your Sim to the lot
– Once arrive, return to Worlds and select your main household
This should fix the error.
Repair Game Files
Any missing or corrupted game files can also cause this error so make sure to repair such game files. Here is how you can do it:
– Open up Origin >> Library >> Right-click on the game >> Repair Game.
– Once done, relaunch the game.
Delete localthumbcache.package File in the Game Folder
Some players suggest deleting one particular file “localthumbcache.package” from the game’s folder has helped them resolve the error. So, give it a try.
Remove Mods
Some players suggest removing mods can usually help to resolve the error. So, the next method we recommend is to remove the mods you are using because such mods can sometimes cause conflicts with the game.
Check Your Antivirus and Firewall Program
Adding Origin and the game to the exceptions list in your antivirus and firewall can also help to fix the game’s failed to load error code 123.
Perform a Clean Boot
The next workaround we suggest is to perform a clean boot. This will eliminate potential software conflicts that might be stopping the game from running properly. Click here and know how to do it.
Resetting Game to Factory Settings
The next workaround we suggest is to reset the game to factory settings. Well, perform this step carefully and it is advisable to back up your saved files before doing it. Here are the steps to do this:
– Make sure the game is closed
– Go to Documents >> Electronic Arts and rename the folder “The Sims 4” to “The Sims 4_Old”
– Once done, relaunch the game and the error should be fixed now
Reinstall Game
If none of the above methods help to resolve the error, the last option we suggest is to uninstall the game from your device and then reinstall it.
That’s all for this guide on how to fix The Sims 4 “Game failed to load error code 123”.
