Fix Star Wars Outlaws Crashing on Startup and Stuck on Loading Screen

QM Staff
9 Min Read

Star Wars Outlaws is the latest action-adventure game developed by Massive Entertainment and published by Ubisoft. However, like any other modern online game, this game also has several bugs and errors. One of the common problems reported by many players is crashing on startup and getting stuck on the loading screen. Are you also experiencing the same issues and wondering how to fix them? Then, this comprehensive guide will provide you with all potential solutions to fix it.

How to Fix Star Wars Outlaws Crashing on Startup and Stuck on Loading Screen

Here are some possible workarounds if your PC crashes on startup and is stuck on the loading screen while accessing Star Wars Outlaws.

1. Restart Your PC

First, restart your PC. If the issue is caused by minor glitches, restarting the PC will fix it.

2. Verify Integrity of Game Files

Any missing or corrupted game files can also cause this problem, so try repairing them. Here is how you can do it on Ubisoft or Epic Games Store:

On Ubisoft:

  • Go to the Library section on Ubisoft Connect
  • Select the game
  • Next to the “Play” button, select the button with the three dots
  • Select “Verify files.”

On Epic Games Store:

  • Go to the Library in Epic Games Launcher
  • Click on the three dots on the right side of the game 
  • Select Manage
  • Click on the Verify button
  • After the scanning, relaunch the game

3. Make Sure the Game is Installed on SSD

If you have installed the game on an HDD, try moving it to an SSD so the game can read and write faster, eliminating the crashing issue. However, make sure that the SSD has sufficient free space.

4. Disable Overlays

Sometimes, overlays from Ubisoft Connect or other apps and programs can cause crashing and stuck loading screen issues. So, try disabling these overlays: Go to Settings on your Ubisoft Connect >> General >> Uncheck “Enable in-game overlay for supported games.

5. Run the Game as an Administrator

If the game cannot run with administrative privileges, it can create several issues while running the game. So, follow these steps to run the game as an administrator.

  • Right-click on the game or its executable (.exe) file
  • Then, select “Run as administrator.”

6. Clean Installation of the GPU Driver

If you are still experiencing the same issue, try this workaround. Here is how you can do it:

  • Download the latest GPU driver
  • During installation, choose Custom Install and select “Perform a clean install.”
  • Download the drivers from the official AMD or NVIDIA websites

7. Delete the Save & Config File

At times, any corrupted save or configuration files can cause crashing issues. So, try deleting the save and config files and check if the issue is resolved.

8. Editing the Game Settings (If Crashing In-Game)

If you can access the game’s settings, you can try tweaking the below settings to improve overall gaming performance.

  • Change to Windowed Mode or Fullscreen
  • Lower the Resolution
  • Limit the FPS to 60
  • Disable Vsync
  • Lower the Graphics Settings

9. Setting Overclock to Default

Just in case you have overclocked your CPU or GPU to improve gaming performance, it can sometimes cause instability in Star Wars Outlaws. Try reverting it to its default settings and check if the issue is resolved.

10. Unplugging All External Devices

If you are still unable to fix the issue, we suggest unplugging all external devices, such as the controller, USB drives, or any other additional monitor you are using, and checking if this trick worked.

11. Lowering Performance Per Core Tuning (For Intel CPUs)

If your system has an Intel CPU, try lowering the performance per core tuning. This setting will help to reduce the game crashing and not loading issues. To do that:

  • Download and install Intel Extreme Tuning Utility
  • Go to “Performance Core Ratio” and lower it from 55x to 54x

12. Disabling Your Antivirus and Firewall Program

An antivirus and firewall program is essential as it helps to protect your system. However, sometimes it interferes and prevents the game from functioning correctly. If that is the case, try disabling your antivirus or firewall program and check if this method helped to fix the game crashing issue.

13. Installing Microsoft Visual C++ Redistributable

If the Microsoft Visual C++ Redistributable crashes, it can cause several problems while running the game. Therefore, go to the official Microsoft website and try downloading and installing the x86 and x64 versions.

14. Performing a Clean Boot

A clean boot of your system can help identify and fix the issue if any background services or applications are causing the game crashing issue. Here is how you can do it:

  • Open the System Configuration tool (config)
  • Go to the “Services” tab, check “Hide all Microsoft services,” and then disable the remaining services
  • Then, go to the “Startup” tab and disable all startup items
  • At last, reboot your PC

15. Enter System Launch Options

The following workaround includes entering system launch options and try running the game on DX11 or DX12 versions. This will help to improve performance and visual quality.  Here is how you can do it:

For Ubisoft Connect:

  • Go to Ubisoft Connect’s game library
  • Right-click on the game and select ‘Properties.’
  • Go to the General >> Game Launch Arguments
  • Enter –dx11 and save the changes
  • Once done, relaunch the game and check if the issue is fixed
  • If not, try entering –dx12 and then relaunch the game.

For Epic Games Store:

  • Go to the Library in Epic Games Launcher
  • Click on the three dots next to the game’s name and select “Manage.”
  • Scroll down to “Additional Command Line Arguments” and enter -dx11
  • Once done, close the window and relaunch the game
  • If that doesn’t work, try entering –dx12 and check

16. Increase the Virtual Memory

Sometimes, highly intensive games like Star Wars Outlaws run out of physical RAM. In that situation, increasing the virtual memory can help resolve the crashing and non-loading issues. Here are the steps to perform this workaround.

  • In Windows Search, type and click on View Advanced System Settings
  • In Advanced, under Performance, click on Settings
  • Go to the Advanced tab and click on Change under Virtual Memory
  • Uncheck Automatically manage paging file size for all drives
  • Check Custom Size and enter values based on your RAM

Initial Size (MB) – 1.5 X Total RAM (For 16 GB RAM, 16 x 1024 MB = 16,384 MB, 16,384 MB x 1.5 = 24,576 MB)

Maximum Size (MB) – 3 X Total RAM (For 16 GB RAM, 16 x 1024 = 16, 384 MB, 16,384 MB x 3 = 49,152 MB)

  • Once done, click on Set and then Ok

17. Reinstall Game

If none of these methods work to fix the issue, your last resort is to uninstall and reinstall the game from your device.

That’s all for this guide on fixing Star Wars Outlaws crashing on startup and stuck on the loading screen.

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