Fix Razer Synapse Mapping & Connectivity Issues After Recent Update

QM Staff
3 Min Read

With the help of the Razer Synapse config software, you may program any Razer device with a series of macros (automatic sequences of actions). Additionally, this facilitates the automatic cloud-based backup of all Razer Synapse user preferences. Users can now alter the Chroma lighting effect, program shortcuts, and more with the latest version of the Razer Synapse 3 software. However, there are c associated with mapping and connectivity concerns that make it all but impossible to fully enjoy.

Razer Synapse Mapping & Connectivity Issues

Users report that after installing version 3.7.731.72516, the Razer software no longer works with their hardware. Unfortunately, not all devices are detected by the Razer Synapse app. This happens with similar devices every time, such as mice, keyboards, computers, headphones, and so on. A few of the afflicted have even tried uninstalling and reinstalling drivers and Synapse without success.

A Redditor went through a process that was similar, including uninstalling and reinstalling Windows OS, but it did not fix the problem of the Razer Synapse not recognizing devices.

How to Fix Razer Synapse Not Working?

Another Reddit user, though, appears to have discovered a remedy to the problem. In their post, they mentioned the workaround that fixed the issue for them and we will let you know what it is. Follow these instructions

  • Uninstall the Razer Synapse software from your system.
  • Click on this link to download the Driver Cleanup app which will remove all traces of Razer from your system. Use it after uninstalling the app to confirm if everything was removed.
  • Reboot your PC.
  • After restarting, reinstall the Razer Synapse app as an admin.

Reportedly, people are noticing that their devices are not being detected after the latest update to Razer Synapse. It’s removing user profiles for some people, and that’s just one of the problems they’re having. Thankfully, we found a temporary solution to this problem. Read on to find out more:

The issue seems to emerge from an incompatibility between Riot Vanguard and Razer Synapse apps.

A user noted that after uninstalling Vanguard, there were no problems related to Synapse anymore. Try uninstalling it from your PC as well and check if the problem was resolved.
That was all for this guide on how to fix Razer Synapse mapping and connectivity issues after the recent update. If there are any updates in this matter, we will be sure to add them to this article. Thank you for reading this article.

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