NBA 2K25 is finally here, and now you can enjoy the newest edition of NBA basketball on your PS4, PS5, Xbox One, Xbox Series X|S, or PC. But like other NBA series, 2K25 is also not free from bugs and errors. One of the errors reported by many players is the “Windows version not supported” error. Usually, this error comes up when the game is not compatible with the current version of the OS installed on your PC. Well, this might be just a temporary server-related issue because the game has just been launched. Thankfully, this error can be fixed, and this guide has covered all potential solutions.
How to Fix NBA 2K25 Windows Version Not Supported Error
Like many other players, if you are also receiving a “Windows version not supported” error while accessing NBA 2K25, try the workarounds below to fix the problem.
1. Update Windows
The first and most effective solution is to update your Windows to the latest version. Go to Settings >> Update & Security >> Windows Update and then click on “Check for updates.” If you find a new update, install it and then reboot your PC. Make sure to install all the additional updates as well.
2. Download the Update KB5041582
One of the players suggests downloading the optional update KB5041582 on Windows 10. This update might fix compatibility issues. To do that, Go to Settings >> Update & Security >> Windows Update and check for KB5041582 under optional updates. Then, download and install it. Once done, make sure to reboot your PC and relaunch the game.
3. Run the Game as an Administrator
Sometimes, the game requires certain permissions to run smoothly on your device, so try running the game as an administrator to fix this error. To do that, right-click on the game’s executable (.exe) file and select “Run as administrator”.
4. Reinstall the Game
If the error persists, try uninstalling and reinstalling the game. This will also make sure to fix any missing or corrupted game files.
