Formerly known as Origin, EA App is a popular digital distribution platform for Windows and macOS. However, like any other gaming platform, EA App also has several bugs, glitches, and errors including the “Trial has expired” error. Usually, this particular error in EA games appears when your trial period for the game has ended. However, many players report that they own the game but still they receive this error. If you are also going through the same problem, this guide has covered all potential methods to resolve it.
How to Fix EA App “Trial Has Expired” Error
It is quite frustrating when you are unable to access any EA games due to errors including “Trial has expired”. Thankfully, this error can be fixed. This guide will walk you through all potential methods to resolve this error.
Workaround
Follow the below steps to fix the issue on Xbox Series X|S
– Launch the title
– Select Free trial
– Launch Xbox Dashboard
– Enter Settings
– Enter Network Settings
– Select Go Offline
– Return EA FC 25
– Press (A) to advance through In-Game Network Message
– Launch Xbox Dashboard
– Enter Settings
– Enter Network Settings
– Select Go Online
– Return to EA FC 25
– Notice the Welcome to the Club message
– Press (A) to Start
Deleting and Reinstalling the Game and Your Profile
Deleting both games as well as your profile will help to clear any corrupted data that could cause this error. Here is how you can do it:
- Go to your game library
- Find the game that causing this error, select it, and delete the game
- Next, you may need to delete the game’s settings/profile file from your PC’s Documents or AppData folder. However, be sure to backup saved files before doing it
- Once done, reinstall the game and your profile by logging in using your EA account and sync your data
Delete Origin/Electronic Arts Folder
One of the players suggests deleting Origin/Electronic Arts-related folders from %Appdata%. This workaround will help to clear cached data and reset temporary files so that the game can function properly. After deleting, make sure to reboot your PC once and then relaunch the game. This simple trick has worked for some players so it might work for you too.
Clearing Cache in EA App
The next workaround we suggest is to clear the cache in Origin and then check if this helped to fix the error. It is possible that the cached data in the client is causing this error and clearing them will help to resolve the problem. Follow these steps:
- Launch the EA app on your PC or Mac
- From the main menu bar, select Help and choose App Recovery
- Select “Clear Cache”
Uncheck the “EA Trial Play Key”
One of the players suggests unchecking the “EA Trial Play Key”. This has worked for a few players so it might work for you too. To do this, right-click on the game in your Steam library, select Properties, and go to the tab at the bottom of the list. Uncheck the option labeled “EA Trial Play Key”, then click “OK”. Once done, relaunch the game and check if the error is gone.
Get in Contact With EA Help
If nothing worked, your last resort is to get in touch with EA Help for further help. They will check and let you know if the issue is in your account or not. If required, they can also provide additional troubleshooting steps to fix the error. Here is how you can reach them:
- Go to help.ea.com.
- Search for “The EA App”.
- Select the “I need help loading my game” option.
- Choose the chat option
That’s everything you can try to fix the EA Help “Trial has expired” error.
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