Installing the latest Windows 11 updates on a regular basis can fix any flaws that may be slowing down your PC and prevent any interruptions from occurring while you work or play. If for some reason Windows 11 stops downloading or installing updates, you should fix the issue as soon as possible to avoid missing out on security patches and new features.
Update KB5020387 Not Installing or Downloading on Windows 11
After eliminating the possibility of an internet connection problem and restarting the computer, you can proceed to the next step. The following are some troubleshooting steps that should make downloading and installing Windows 11 updates a breeze. Let’s have a look at them.
Update Troubleshooter Method
- Launch Windows 11’s Settings by clicking the Start button.
- Click on System.
- Find the Troubleshoot option and click on it.
- Pick the “Other Troubleshooters” option here.
- Find Windows Update from the list of options that you can see on the screen, and then select Run to launch it.
- When it’s done, restart your computer and try installing the update once again to see whether the problem has been fixed.
Restart the Windows Update and BITS (Background Intelligent Transfer Service)
- The ‘Services’ menu can be accessed by pressing the Windows key on your keyboard and searching for it.
- If you select a service and then press the W key on your keyboard, you will be taken to a list of all services beginning with that letter. Finding the ‘Windows Update’ service will be much easier thanks to this.
- Choose “Properties” from the right-click menu.
- Select “Automatic” from the drop-down menu under “Startup” on the “General” tab. To proceed, select the Apply button.
- Right-click Windows Update, then select “All Tasks,” and finally “Restart” in the Services window.
- For the other service, “Background Intelligent Transfer Service,” you’ll want to repeat these actions precisely. (Select Automatic under Startup and restart the service as described in the preceding section.)
Use the Windows 11 Installation Assistant
- To access the Windows 11 Installation Assistant, please visit the Microsoft Download Center by clicking the link here.
- Select Download Now from the Windows 11 Installation Assistant section.
- Launch the application.
The Microsoft Update Catalog Method
If you follow this link, you’ll be on Microsoft’s official Update Catalog page.
Put KB5017026 or KB5017321 into the search box and press the Enter key.
Find the KB5017026 or KB5017321 update files and download them to your computer.
Reboot the computer.
Reset the Update Components in Windows 11
Below, we have provided you with a comprehensive list of commands that, when pasted into Command Prompt, can roll back all components of the Windows 11 Update.
SC config trustedinstaller start=auto
net stop bits
net stop wuauserv
net stop msiserver
net stop cryptsvc
net stop appidsvc
Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old
Ren %Systemroot%\System32\catroot2 catroot2.old
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN
dism /Online /Cleanup-image /ScanHealth
dism /Online /Cleanup-image /CheckHealth
dism /Online /Cleanup-image /RestoreHealth
dism /Online /Cleanup-image /StartComponentCleanup
Sfc /ScanNow
net start bits
net start wuauserv
net start msiserver
net start cryptsvc
net start appidsvc
Try installing the update again once you have restarted your computer.
How to use the Media Creation Tool?
- If you wish to download the Microsoft Media Creation Tool, you can do so by following the link provided.
- Go to the Download Now button below Create Windows 11 Installation Media.
- After downloading, run the setup.
- Launch the application.
- When you’re done, restart the computer.
That was all for this guide on how to fix the update KB5020387 not installing or downloading in Windows 11. You can look at more error guides that we have published related to Windows by clicking on this link. Thank you for reading this article.
