Flight Simulator 2024 is the latest flight simulation game published by Xbox Game Studios. Unfortunately, like the previous series, FS 2024 also has several bugs and issues. According to several reports, players are stuck on a “Customize identity” error in MSFS 2024. Players report that they have already started the game as well as the device a few times but still they see the same error. If you are also stuck in the same error, do not miss to check out this guide as here we have collected all potential solutions to fix it.
How to Fix Microsoft Flight Simulator 2024 ‘Customize Identity’ Error
The “Customize Identity” error in online games including Microsoft Flight Simulator 2024 mostly appears if the user profile is corrupted or due to conflicts in the game’s settings.
1. Restart Your Gaming Device
The very first and quick solution we suggest is to simply restart your gaming device (PC or Xbox) and then check if the error is fixed. By doing this, the error might get fixed if it is occurring due to any temporary software issues or network connection-related problems. To restart it properly, close the game completely, shut down your device, wait for about 1 to 2 minutes, and then turn it on.
2. Repair Game Files
Any missing or corrupted game files can be the root cause of this error. So, the next solution we suggest is to simply verify the integrity of game files. Here is how you can do it:
– Go to Steam Library >> Right-click on the game >> Properties >> Local Files >> Verify integrity of game files. Once the scanning process is done, relaunch the game and the error should be fixed now.
3. Use VPN Connection
If you are still encountering the same error, try using a VPN connection. Some players suggest doing this method so it might work for you too. If you are using a UK-based VPN server, try switching it to a US server as it can bypass the restriction. Simply connect to a US-based VPN server, then restart the game. This simple trick may help to fix this error.
4. Reinstall the Game
If nothing worked, try uninstalling and reinstalling the game. The fresh installation of the game will also help to fix any corrupted game files. Ensure to remove all game-related files first from your system and then reinstall the latest version.
That’s all for this guide. Hopefully, one of these methods will help you fix Microsoft Flight Simulator 2024 ‘Customize identity’ error.
