Marvel Rivals is the latest third-person hero shooter game developed and published by Marvel Games and NetEasy Games. This game is now can be played on PC, PS5, and Xbox Series X|S. However, many unfortunate players are unable to log into the game due to an error that says – “Access restricted. Error code: 403_5”. Like many other Marvel Rivals fans, if you are also not able to access the game, then this guide will help you resolve this error.
How to Fix Marvel Rivals Error “Access Restricted. Error Code: 403_5”
We have referred several threads and collected all working methods suggested by players to fix this error so the below workarounds should help you fix “Access restricted. Error code: 403_5” in Marvel Rivals.
1. Try Multiple Attempts
Some players have managed to fix this error by clicking the “Start” button on the main menu screen. Although it seems tedious, some players claim that after 5 to 10 attempts, they can successfully log into the game. It could be related to server overload or a temporary authentication glitch, so maybe keeping trying will get you in.
2. Use a VPN Connection
A VPN connection can mask your location and bypass regional restrictions that might be blocking access to the game. Some players in China mentioned this as a possible solution, considering that games like Marvel Rivals may be restricted by regulations or connectivity in some regions. However, one user still experienced error codes even after using a VPN, so results may vary based on the VPN server and configuration you use but you can give this workaround a try to fix this error.
3. Check Your Internet Connection
It is always a good practice to check your internet connection before starting playing massive online games like Marvel Rivals. You can try resetting your router or modem to establish a fresh internet connection. If possible, switch to a wired connection, as Ethernet is usually more reliable than Wi-Fi for gaming.
4. Wait for New Updates
Some players think that the issue is server-side or because of regional limitations on the game’s end. The reason is that even some players from regions outside China, like the EU, are facing similar errors. So, simply wait for some time until the developers release a new update or a patch to fix various bugs and errors including error code 403_5.
5. Reach out to the Support Team
If nothing works, your last resort is to reach out to the support team. They may provide you with additional troubleshooting steps to fix this error. Do not forget to provide them detailed information about the error, region, platform, and any troubleshooting already done as it would make it easier for the developers to pinpoint and solve the problem.
That’s it for this guide on how to fix Marvel Rivals error “Access restricted. Error code: 403_5”.
