Genshin Impact fans receive error code 9011 when trying to launch the game. The error states that there is a failure to download game resources files or it is a network issue. If you are facing this problem, keep reading below on how to fix Genshin Impact Error Code 9011.
Fix Genshin Impact Error Code 9011
Error Code 9011 comes and goes in Genshin Impact, but if you are receiving this frequently, there are a few things you can do to fix the issue. There is no clear-cut indication of what the problem could be, but it has something to do with Genshin Impact’s resource files or the network. Here we will see how to fix Genshin Impact Error Code 9011.
Read More: Fix Genshin Impact Error 1004 – Failed to Verify Files
Troubleshoot compatibility
If you think your game is facing compatibility issues with your system, you can fix this by right-clicking on the desktop icon of Genshin Impact and opening the file location it is stored in. Find the launcher and right-click it, then choose the troubleshoot compatibility. Click on the recommended settings, then run the game twice to see if the issue is resolved. Go back to the troubleshooting and select yes if it is resolved and no if it hasn’t and try again with some other settings.
Disable Firewall
The system firewall may block some applications from going through. If you feel that is the case or want to check if your firewall is the problem, then type in Windows Defender Firewall in your Windows search bar. Click on Allow App or Feature through in the left panel, click on Change Settings, and Allow another app. Select the file for Genshin Impact and the launcher.exe, add them to the list, and click ok. Restart your system, then launch the game to see if the error code goes away.
Download missing files
To do this, you will have to go to the Genshin Impact’s local directory, find DownloadError.log. Open the log file to get a URL with the local path. Copy the URL and paste it on your browser to download the patch files. Once the download is done, copy and paste the file in the local path that was given to you in the error log. Restart your system and launch the game again to see if the issue is fixed. Some players had to repeat the steps at least 2 times for the launcher to work correctly.
Download VPN
Some players have has to luck when playing the game through a VPN. Cloudflare or ProtonVPN seems to be popular choices, but as with most VPNs, it comes with its risks, so proceed with caution if nothing else works. Another VPN that’s good for gaming and has no lag is ExpressVPN.
Switch Networks
Network problems can hamper the game loading properly, so either you can switch to a more stable network, or contact your network provider to check if you have access to the game resources.
These are just some of the ways you can eliminate the error code 9011 in Genshin Impact. If you are still facing issues, you can contact Genshin Impact’s support team and raise a ticket to fix the issue.