Over the past few days, Escape from Tarkov has been going through a range of server problems resulting in error code 10615 and a bunch of others. Besides the 10615, the other most reported problem on the EFT forum is the Escape from Tarkov Critical Error Receiving Profile Data. The complete error message reads, “Critical Error receiving Profile Data. Close the game and contact us at the forum. Backend Error: HTTP/1.1 500 International Server Error.” There has been no identified cause for the error as it started occurring randomly for players. Fortunately, there are some fixes that seem to work in fixing the error. Here is what you can do.
Escape from Tarkov Critical Error Receiving Profile Data Fix
The EFT Critical Error Receiving Profile Data started to occur a few days ago the same time the server went down for maintenance. The error occurs after users find themselves stuck at the profile data loading screen. The game does not load and results in an error.
The most likely cause of this error is a glitch on the server end, but until the devs resolve the problem, some users have reported that using a VPN helps them bypass the error. Now, you may not want to play using any VPN as it can cause lag and make the game unplayable. We have a list of the best VPNs and all of them have free plans, use them to see if the error is fixed. If you were looking to invest in a VPN, we recommend ExpressVPN as it’s best for gaming, but there are others you can find too. Ensure that they offer online gaming as a feature.
Another fix you can try is to go to the ETF folder in your respective drives > User > Profiles > find the profile you are using > press Ctrl + F and find the file in the error and delete it. There is a chance you may not find the file. In that case, this fix won’t work. If you find the file and delete it, the error should be gone.
Deleting the “client.config.json” file has also worked for some users. You can find the file in the EFT game folder. Once you delete the file, run the launcher and click the option to repair game.
Some users have also reported that resetting the Escape from Tarkov account helps bypass the EFT Critical Error Receiving Profile Data.
Besides the above, there are a range of other technical solutions that have helped a few users, but the above is what has worked for the majority. We will update this post with additional solutions if the error emerges again in the game.