If you have encountered the Destiny 2 error code Turtle, it’s an issue with the client and not the server; something is wrong on your end, most probably your internet connection or the cache on the console or steam.
If you have encountered this error for the first time, try logging-out of Destiny and restarting the system. Open the game and resume the play from where the error occurred, if the issue remains unsolved and the error message appears again, try our solutions to fix the problem.
Fix 1: Use a Wired Internet Connection
If you are playing the game over a Wi-Fi connection, the first thing to do is use a wired connection to play the game. Wi-Fi or the mobile hotspot is highly volatile and can cause packet loss leading to the error code Turtle in Destiny 2. Also, ensure that no other device is using the internet connection or stop any bandwidth-intensive tasks such as streaming, file sharing, etc.
Fix 2: Try Playing Other Games
Close the Destiny 2 game and launch some other game on console or Steam and check if the game is working fine. If it is, play the game for some time approximately half an hour and open Destiny 2 again. Check if the error code Turtle still appears.
Fix 3: Check Network Cables and Hardware
If you are using an old router or the cables have not been replaced in years, it might be time to consider a replacement. If not permanently, borrow one from your friend for troubleshooting purposes. With the new equipment, try playing the game. Check if the error code appears. If the game is working, the problem might be with your old network hardware.
Fix 4: Clear Cache from Console
The console stores temporary files of the game for efficient performance. Sometimes these files can become corrupted or overwritten arising various error codes in Destiny 2. Clearing the cache fixes the problems. Here are the steps to follow to clear the cache from the console.
- Power down the console
- Remove the power cords
- Press and hold the power button for 10 seconds.
- Reconnect the power cords and start the console.
- Try playing Destiny 2.
Fix 5: Clear Download Cache from the Steam Client
For Steam users, removing the old download cache works the same way as removing the cache in the console, so naturally, users who do not play the game on Steam can skip this step. Here is how you can delete the download cache files in Steam.
- From the Steam client, click on Steam > Settings > Downloads
- Click CLEAR DOWNLOAD CACHE
- Click OK to confirm.
Once done, restart the game normally and check if the guitar error code still appears.
Fix 6: Try Playing the Game using a Different Device
If none of the above steps have worked to fix the problem with the game try connecting the game using a different device. Start the game and check if the Destiny 2 error code Turtle still appears.
If you are still unable to remove the error check our other posts on Destiny 2 error codes and use the solutions listed on them including using an Open NAT or Port Forwarding.