Fix Black Ops 6 Crashing, Not Launching, Opening, or Starting Xbox Game Pass

Call of Duty: Black Ops 6 – One of the massive first-person shooter games launches on 25th October 2024. However, if you have preordered the game, you can get a sneak peek with early access from 30th August to 4th September. Unfortunately, many players report the game crashing, not launching, opening, or starting on Xbox Game Pass. If you are also experiencing any of these issues, this guide will walk you through all potential solutions.

New Fixes for Crashing on the Game Pass

Download the Base Game First

A fix that seems to have worked for many players is to download the base game, i.e., MW3. Once the download is complete, you can go ahead and download Black Ops 6, which resolves the issue for Game Pass players.

Remove Remap Software, ReWASD, and DS4

If you have any Remap software installed on your PC, including the ReWASD and DS4, ensure that you have disabled or uninstalled it to ensure that the software does not interfere with the game. After removing the software, reboot the PC, and the game should work.

Turn Off the Antivirus/Firewall or Set Exception

If you use a third-party antivirus or firewall software, the software may detect the CoD application as malware and stop it from executing. A simple solution is temporarily disabling the application and then checking if the game works. If it does, then set an exception for your antivirus software. Sometimes, the Windows Antivirus and Firewall can do the same. So, try disabling them as well.

Update Gaming Services

The Xbox App received two minor updates yesterday; ensure you have installed them. Go to the Microsoft store > Library > Get Update. Update the Xbox app and Game Bar if available.

Run the Game as an Administrator

Sometimes, the game needs permission to access the game on your device, which can help fix issues like crashes, errors, and other performance-related issues. Here is how you can do it:

1. Open up the Xbox Game Pass library and click on the game
2. Then, click on the three dots next to Play and choose Manage
3. In General, choose to Create a Desktop Shortcut
4. Now, go to the Desktop and right-click on the game
5. Choose Run as administrator

Wait for Shader Loading and Play in Windowed Mode

If the game is crahsing for you while loading up, ensure the shader loading is complete before loading into the game. Also, try playing in Windowed mode and see if that makes a difference.

How to Fix Black Ops 6 Crashing, Not Launching, Opening, or Starting Xbox Game Pass

This comprehensive guide covers all possible workarounds to fix Black Ops 6 crashing, not launching, opening, or starting on Xbox Game Pass.

Repair Game Files

Any missing or corrupted game files can also cause this problem, so try repairing them. For this: Go to Library in Xbox Game Pass >> Click on the game >> Click on three dots next to Play and choose “Manage” >> Go into the files and click on “Verify and Repair.” Once the scanning process is done, relaunch the game.

Resolve Xbox Account Issues

If you are still experiencing the same issues, try resolving Xbox account-related matters. For this:

1. Make sure you use the same Microsoft account to sign in to the Xbox app and the Microsoft Store.
2. Check that this account has an active Game Pass subscription. Open both apps and ensure you are logged in with the same account.

Unplug All External Devices

Sometimes, other external devices connected to your system can create unexpected issues. So, try disconnecting all external devices, such as vJoy, HOTAS, joysticks, pedals, Razer Tartarus gamepads, Logitech wheels, steering wheels, and PS4/PS5 controllers, and then try to relaunch the game.

Repairing and Resetting the Gaming Services, Xbox App, and Game

The next workaround is to repair gaming services and the Xbox app. If that doesn’t work, try resetting those apps. Follow these steps:

1. Press Windows Key + I to open Settings
2. Apps >> Installed Apps >> Search for Gaming Services >> Advanced Options
3. Click on Repair
4. If the error still occurs or Black Ops 6 still fails to launch, click on Reset.

Make sure to perform the same steps for the Xbox app and BO6. Search for the Xbox App and perform the above steps in the Installed Apps. Next, search for Black Ops 6 and perform the same steps.

Reinstall the Games Services

In this method, we will reinstall the game’s services. First, you need to uninstall the game’s services and then re-download. Here is how to do it.

1. In the Windows Search, search for Powershell and choose Run as Administrator.
2. Paste the command below into PowerShell and hit Enter.

get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers

3. Next, reboot the PC and launch the Xbox app. It will update, and you can play Black Ops 6 without launch issues. If the game fails to launch, open the Powershell as administrator again, paste the below commands, and hit enter.

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

4. Wait for a while. Once the scanning process is done, reboot the PC and try to play the game.

Download and Install the Xbox Identify Provider

Click here to go to the official Microsoft Store and download the Xbox Identity Provider. This free app will help you connect your PC to Xbox Live. After downloading, install it and check if the issue is resolved.

Turning On Offline Permissions in the Microsoft Store

This method can help you fix the game crashing issue by allowing you to enjoy the game without needing a consistent internet connection. Here is what you need to do:

1. Go to the Windows Search Box and open up the Microsoft Store
2. Now, go to the Settings and click on your Profile
3. Then, make sure that the “Offline Permissions” option is turned ON

Run sc.exe stop licensemanager in CMD

If you are still experiencing the same crashing and not launching issue, try running this command. Follow these steps:

1. First of all, open up the command prompt as an administrator
2. Now, paste the below command and hit Enter

sc.exe stop licensemanager

3. After processing, reboot your PC and try running the game

Deleting Microsoft Store Cache

The next workaround is to delete the Microsoft Store cache. For this:

1. First of all, go to C:\Users\Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache
2. Then, delete the LocalCache Folder and restart the PC.
3. Once done, relaunch the game, and the issues should be fixed.

Make Sure Necessary Services are Set to Run Automatically

If certain services are running at their optimal level, it may cause issues with BO6 not launching on the Xbox app. In that case, check the following servers:

• IP Helper
• Xbox Live Auth Manager
• Xbox Live Game Save
• Xbox Live Networking Service
• Gaming Services

Follow the below steps:

1. Go to the Windows Search box on your Windows, type Services, and click on Run as administrator
2. Now, find out the above five services one by one and ensure that the Startup Type is set to Automatic
3. 3. If it’s not set to Automatic, right-click on the Service >> Properties
4. Set the Startup Type to Automatic >> Apply >> OK.

Reinstalling the Game

As a last resort, try uninstalling the game from your device and then reinstalling it.

You can only try these methods to fix Black Ops 6 crashing, not launching, opening, or starting on Xbox Game Pass.