Black Myth: Wukong – The latest action role-playing game can now be played on PC, PS5, and Xbox Series X|S. However, many players report that the game is crashing on Xbox Series X|S. Such an issue can impact your gaming experience and kill all the fun. Well, there are several reasons why you face this problem and thankfully, this guide has covered all potential methods to get this issue fixed.
How to Fix Black Myth: Wukong Crashing on Xbox Series X|S
If you are experiencing Black Myth: Wukong crashing issues on your Xbox Series X|S, don’t worry, you are not alone. A lot of players are encountering the same problem. Follow all the steps mentioned in this guide to resolve this issue.
Restart Game and Console
The first and quick workaround you can try is to simply restart the game. This will help to clear any temporary glitches or errors that might be causing crashing issues on your device.
Additionally, try fully restarting your console. Power it down completely and then turn it back on. This will help to clear any system errors.
Check Your Internet Connection
A poor or unstable internet connection can also cause this problem so make sure your internet connection is fast and stable. If you have any doubt, it has any connectivity issues, try resetting your router/modem or try using a Wired connection instead of WiFi for a more stable and reliable connection.
Update the Firmware of Console and Game Updated
Next, make sure the firmware of your console as well as the game are updated to the latest version. Outdated versions may have bugs and glitches that might be resolved after updating them.
Keep the Xbox in a Well-Ventilated Space
It is always recommended to keep your device in a well-ventilated space which will improve airflow around the device and reduce the risk of overheating issues.
Delete Local Save
Here is how you can delete local save files.
- Go to your Xbox Settings >> My Games and Apps
- Select “See All” and then choose Black Myth Wukong
- Then, press the menu button on your controller, go to “Manage Game and Add-Ons” and select “Saved Data.” Delete the saved data
- Once done, make sure to restart your console and re-sync your saved games from the cloud.
Try Creating a New Profile
In this method, we suggest try creating a new profile and then downloading and running the game on it. Additionally, you can try removing your profile and then re-login to see if that resolves the issue.
Clear Cache on Your Console
The next method we suggest is to clear the cache on your console which will help improve the performance of your device and fix the crashing and loading issues. To do this:
- Press and hold down the power button on your Xbox for about 10 seconds and let it shut down completely
- Then, unplug its power cable from the console and wait for 10 to 15 seconds
- Plug the power cable back in and turn the console on
- Once done, try launching the game again.
Adjusting Resolution
If the crashing issues are occurring due to a resolution problem, then here is how you can adjust it via display settings:
- On your Xbox, go to Settings >> TV & Display and set the resolution to 1080p
- Then, select Advanced Options >> Video Modes and uncheck both Allow 4K and HDR 10
- Once done, restart the console and the crashing issue should now be resolved.
Reinstall the Game
Try uninstalling the game on your console and reinstalling it. If possible, try to select any different storage device like Cloud or Local, and then launch the game.
Perform a Factory Reset
Even after trying all of these methods, if you are still experiencing crashing issues on the Xbox Series X|S, then try performing a factory reset on your console. However, this will erase all data and restore it to its original settings.
That’s all you can try fixing Black Myth: Wukong crashing on Xbox Series X|S.
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