Currently, a lot of FC 25 players are reporting that they have redeemed a code for Ultimate Edition but it is not available in their EA App library. This issue is annoying, especially with the promise of 7 days early access before its official launch. If you are facing the same problem, worry not. In this guide, we have some important information for you. Stick to this guide and learn what you can do in this situation.
FC 25 Ultimate Edition Not Available in Library
Players have already tried a few workarounds but none of them worked. Thankfully, we have come across some information regarding this issue where players cannot see FC 25 “Ultimate Edition” in their library.
When you purchase the edition from your EA account, it should immediately appear in your library. However, in some cases, it takes up to 24 hrs. for the system to process and reflect the purchase. Even the customer support team has advised one of the players on EA Help that if you have redeemed a code for FC 25 Ultimate Edition and it is still not appearing, it is advisable to wait for 24 hours to process which is a standard processing time. This is a normal time and the issue will be resolved without doing any troubleshooting steps.
Below we paste the reply from the customer support team:
“I wish to inform you that whenever you purchase your EA account generally it gets updated immediately however, the standard time for the content to get updated is a maximum of 24 hours. So, I would request you to please wait for 24 hours from the time you have purchased to get the goods updated on your EA account”
So, unfortunately, the only thing you can do is simply wait it out and you will be able to see Ultimate Edition of FC 25 in your library within 24 hours.
Also read – FC 25 Server status – Are the servers down.