Baldur’s Gate 3 is an eagerly anticipated role-playing game that has garnered a lot of attention from gamers worldwide. However, not every gaming experience is perfect, and there may be instances where you want to request a refund for the game. Whether you purchased the game on Steam or GOG.com, we have you covered with step-by-step instructions on how to initiate the refund process.
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Refund Baldur’s Gate 3 on Steam
Steam, the popular digital distribution platform, allows players to refund games under certain conditions. To request a refund for Baldur’s Gate 3 on Steam, follow these simple steps:
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Sign in to Your Steam Account: Visit the Steam website or open the Steam application on your computer and log in to your account.
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Navigate to “Technical Support”: Once you are logged in, click on your account name in the top-right corner, and from the drop-down menu, select “Account Details.” Under the “Store & Purchase History” section, click on “View Purchase History.” Find Baldur’s Gate 3 in your purchase history and click on it.
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Select the Game “Baldur’s Gate 3”: After clicking on the game in your purchase history, you will be taken to the game’s support page. Look for the “I have a question about this purchase” dropdown and select “I would like a refund.”
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Enter the “Other Expectations” Tab: On the refund support page, you’ll find various options related to your purchase. Scroll down and click on the “Other Expectations” tab.
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Choose “I Want to Receive a Refund”: In the “Other Expectations” tab, select “I want to receive a refund” from the available options.
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Specify Refund Conditions: You will be asked to specify the conditions under which you are requesting a refund. Provide any relevant information and reasons for your refund request.
Please remember that there are specific criteria to be eligible for a refund on Steam. You must have played the game for less than 2 hours, and your request must be made within 14 days of the game’s purchase. If you pre-ordered the game more than 3 months ago, you may only receive a credit to your Steam Wallet.
Refund Baldur’s Gate 3 on GOG.com
GOG.com, another digital distribution platform, also offers a refund policy for games, including Baldur’s Gate 3. The process for requesting a refund on GOG.com is as follows:
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Visit the Refund Form: Go to the GOG.com refund form at this address: https://support.gog.com/hc/en-us/requests/new
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Fill Out the Form: Provide the required information in the refund form. You will need to enter the order number you received along with the transaction confirmation email. Additionally, explain the details of your case and the reason for the refund request.
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Submit the Request: Once you have filled out the form, click on “Submit” to send your refund request to GOG.com’s support team.
GOG.com’s refund policy allows you to request a refund within 30 days of the purchase, even if you have installed and played the game. However, they did not specify a specific time limit for returning played games, giving you more flexibility in making your decision.
Remember that refund policies may be subject to change, so it’s always a good idea to check the respective platform’s refund policy for the most up-to-date information.
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