If you are a fan of astrology and use Hive Social to check your daily horoscope or to connect with like-minded individuals, it can be quite frustrating to see that the platform is showing the wrong zodiac sign. Many users have reported this issue and have found that their astrological sign is not reflecting their correct date of birth. This can lead to a misrepresentation of their image and personality, which can be quite disheartening.
How to Fix Hive Showing wrong Zodiac Sign
Users claim that they tried everything, and nothing works as the issue is from the app server side. There are still some solutions you may try to solve the issue. So, here are some steps that you can follow to fix it:
Fill in your birth details in the American way
Many users have found that filling in their birth details in the American way (MM/DD/YYYY) has helped fix the issue of Hive Social showing the wrong zodiac sign. This is because the platform might be using the American date format to calculate the astrological sign, and if you have entered your birth details in a different format, it could lead to an error.
To change your date of birth to the American format, go to the “Edit Profile” section and click on the “About” tab. Under the “Personal Information” section, click on the “Edit” button next to your date of birth. Change the format to MM/DD/YYYY and click on the “Save” button.
Step 3: Check for a time zone issue
If you have checked your date of birth and the zodiac calendar, and your zodiac sign is still incorrect, there may be an issue with the time zone. The zodiac calendar is based on the position of the sun and the earth, and it is calculated according to the Greenwich Mean Time (GMT). If you are in a different time zone, your zodiac sign may be off by one or more signs.
To fix this issue, you will need to convert your date of birth to GMT. You can do this by using an online time zone converter or by calculating the difference between your time zone and GMT. Once you have converted your date of birth to GMT, you can check the zodiac calendar again to see if it matches your correct zodiac sign.
Contact Hive Social customer support
If the above steps do not work, you can try reaching out to Hive Social’s customer support team for assistance. They might be able to help you fix the issue and ensure that your astrological sign is displayed correctly on the platform.
To contact Hive Social’s customer support team, go to the “Help & Support” section and click on the “Contact Us” button. Fill in the required details and provide a brief description of the issue that you are facing. The customer support team will get back to you as soon as possible with a resolution.
By following these steps, you should be able to get your astrological sign displayed correctly on the platform. We hope that the developers wil fix the issue as soon as possible.