Another day in the Valorant world and yet another error code. Over the past few months, there have been growing reports of players encountering the Valorant error code Val 43. Earlier, the game had only about 59 error codes, but with Act 2 & 3 and the growing popularity we are seeing two new series of error codes – the Val and Van. In this guide, we will help you resolve the Van 43 error code in Valorant.
Like most error codes in the game, this particular error also has the generic error message, “There was an error connecting to the platform. Please restart your game client.” Needless to say, restarting the system does not help the situation. The error is particularly annoying as it does not just make the game unplayable, but also prevents you from launching the game.
Why you are seeing the Valorant error code 43
There are various reasons you could be seeing the Valorant error code 43, which makes it a nuisance to troubleshoot. The Valorant error code Val 43 can appear when you try to launch the game during a scheduled maintenance, a new update being rolled out, or when the server is down. However, it can also occur when there is a configuration problem with the game on the client’s end.
As the error can arise due to a server problem as well as the fault of the client, the players does not know the exact reason behind the error code and can be a frustrating situation.
One of the first things you should do when you encounter the error is to check the status of the server and if there is a new update or maintenance announced. You can use websites like Downdetector to check the status of the server in your region and if other players are experiencing a similar issue. If the problem is on the server-end, there is nothing you can do other than waiting for the developers to address the situation, which should not be longer than a few hours.
However, if the error is on the client end, we have some proven solutions that would help you fix the game and jump into matches.
How to fix Valorant error code Val 43
At this point, you should know that the solutions to the Valorant error code Val 43 is not universal, meaning a solution that can work for one player or system may not work for the other. As such, we will list the two most proven and working solution. Any of the solutions may resolve your error, so try them both.
Delete RiotClientPrivateSettings.yaml file
Here are the steps you can follow to delete the Valorant file.
- Press Windows Key + I and type or paste %LocalAppData%, hit Enter.
- Locate and open Riot Games folder, now open Riot Client folder.
- Look for the folder named Data and open it.
- You should be able the see the RiotClientPrivateSettings.yaml file. Right-click on the file and select Delete.
- Now, go to the desktop shortcut of Valorant, right-click and select Run as administrator.
Once you have performed the above steps, you will have to log-into Valorant, so keep the username and password handy.
Log into Valorant website prior to launching game
A number of players on various forums including the Valorant subreddit have confirmed that opening the Valorant website and logging in with your credentials, then, launching the game helped them bypass the Valorant error code Val 43. Once you are in the game, you can close the browser and continue playing the game.
From what we understand, the Valorant error code 43 occurs when your account is not syncing properly with the game servers and logging into the website prior to launch help the game sync your account.
We hope the above solutions have resolved your error in Valorant. Both the solutions discussed in the post address the same root problem with the game, which is an error in communication with the server.