Fix Update KB5019980/KB5020622 Not Installing/Downloading on Windows 11

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On 20th September 2022, Windows rolled out its major update version 22H2. However, the operating system has not been without a few bugs and issues. Microsoft is regularly releasing new updates for Windows 11 to fix new bugs and introduce new features. Recently, Windows 11 22H2 gets new updates KB5019980 and KB5020622 with several changes and fixes. These are the cumulative updates but many users are not able to install or download KB5019980 and KB5020622 on Windows 11. If you are also encountering the same issue, then this guide is just right for you as here we show you how you can fix it with some simple and quick workarounds.

How to Fix Update KB5019980/KB5020622 Not Installing/Downloading on Windows 11

There could be several reasons why you are not able to update KB5019980 or KB5020622 not installing or downloading on Windows 11. In this guide, we have provided all methods to resolve these issues. 

1. Run the Update Troubleshooter

Running the update troubleshooter will be your first method to resolve updates KB5019980 or KB5020622 not installing or downloading on Windows 11. Here are the steps to follow:

– Open up Start menu >> Settings >> System >> Troubleshooter >> Other troubleshooters >> lastly select Windows Update.

– And then try to install the new update and you will be able to do it without any trouble.

2. Restart Windows Update and Background Intelligent transfer service

If after running the update troubleshooter, the issue still persists, try restarting the Windows update and background intelligent transfer service. To do so:

– Open up Services in the window 

– Find out the Windows update in the list and double-click on it

– Make sure the “Startup type” is set to “Automatic” and click on “Apply”

– Click on “Start” if highlighted and then click on “Ok”

– With Windows update selected click on “Restart the service”

Once done, now restart the background intelligent transfer service. For this:

– Open up Services in the window

– Find the “Background Intelligent Transfer” service right-click on it and then select “Properties”.

– In the newly opened screen, set “Startup type” as Automatic and Service status as Running. Click on the Restart option from the top left side of the screen.

– Lastly, save the changes and install the update again.

3. Use Microsoft Update Catalog

Open up this link in your browser – there you need to enter the name of the update which is KB5019980 or KB5020622. Then click on search and then click on the link to download the update.

4. Use Windows 11 Installation Assistant

If you are still not able to install or download KB5019980 or KB5020622 on your Windows 11, then your next workaround is to use Windows 11 installation assistant. For this:

Copy the following link and paste it into the web address. It will take you to the Microsoft website.

There you will see the Windows 11 installation assistant. Click on the “Download Now” button. After downloading, run the .exe file and click on “Yes” to allow. Then if you have any pending update(s), click on it and the new update will start installing on your system.

5. Reset Windows Update Component

Some users have said they have fixed the downloading or installing issue on their Windows 11 after resetting the Windows update component, so give it a try.

– Copy all of the following commands and paste them into the “notepad”. 

SC config trustedinstaller start=auto

net stop bits

net stop wuauserv

net stop msiserver

net stop cryptsvc

net stop appidsvc

Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old

Ren %Systemroot%\System32\catroot2 catroot2.old

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dl

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

dism /Online /Cleanup-image /ScanHealth

dism /Online /Cleanup-image /CheckHealth

dism /Online /Cleanup-image /RestoreHealth

dism /Online /Cleanup-image /StartComponentCleanup

Sfc /ScanNow 

net start bits

net start wuauserv

net start msiserver

net start cryptsvc

net start appidsvc

– Then go to file and click on “Save as” and then set the location on “Desktop”

– Name this file as Wufix.bat and select “Save as type” as “All files” and then click on “Save”

– Next, go to the desktop and right-click on this new file Wufix.bat and click on “Run as administrator”

– Click on “Yes” to allow

– Now the scan will start and it may take some time. Wait until it’s done. The command window will be closed automatically.

At last, start installing new updates on your system and check whether or not you can download and install the new update.

6. Use Media Creation Tool

If everything else fails, the last option is to use a media creation tool that is straightforward.

– Open up the Windows 11 Media Creation tool website. Then click on Download Now under Create Windows 11 Installation Media and then install it on the system.

– Once it is done, start the installation process again.

Hopefully one of these methods will help you to update KB5019980 or KB5020622 not installing or downloading on Windows 11.

Prasiddh Thakkar
I am a trainee at QM Games.

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