Players who are trying to buy the Steam Deck are running into an error where they are unable to complete their purchase. In this guide, we will see if there is a way to work around the error to buy the Steam Deck.
Unable to Buy Steam Deck Due to Steam Deck Error Initializing Or Updating your Transaction
If you are trying to buy a Steam Deck from Steam and find out that your transaction is not going through, you will receive an error saying there is a problem initializing or updating your transaction. Here we will see if there is a fix and how to make Steam purchases work for Steam Deck.
First, you should check if you are part of the beta program and opt out of it. Most beta versions do not support cash transactions or are not optimized for it. Switch back to the actual platform before starting any transaction. After that, you should cross-check if the address and name provided are for shipping and billing similar to your card and personal details. A faulty address or changes in your current location can block the transaction from happening. If you have changed location, you will need to raise a ticket with support to inform them about your purchase and new location.
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Instead of using the Steam application, try to make your purchase through the Steam website instead. Also, check the credit limit for making purchases, as sometimes transactions can get blocked by your bank if you exceed the limit. Disable any VPN or IP Proxy, as these sometimes block transactions from taking place. You can also try changing the time and location of your PC to that of your desired destination, especially if you are in another area that is not related to your card or transaction details.
Finally, if nothing above works, you will have to wait it out for a day or two if your transaction did not go through, then try again. It could be the servers was acting up or overcrowding, so you can try again after some time, or raise a ticket with the support team to get some answers.
Hopefully, these tips can help you clear out the transaction error while purchasing the Steam Deck. If you liked this guide, you can also check out our other guides like How to Upgrade Steam Deck SSD – Is It Possible and How to Set Up Xbox Cloud Gaming on Your Steam Deck
