Star Citizen is a space exploration game that has gained immense popularity over the years. With its stunning graphics and immersive gameplay, it is no surprise that players keep coming back for more. However, like any other game, it is not without its flaws. One common issue that players face is the Star Citizen error code 19003. In this article, we will take a look at some possible solutions to fix the Star Citizen error code 19003.
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How to Fix Star Citizen Error Code 19003
If you are seeing the error message “ERROR – CIG services (CODE 19003) Account login failed. Please verify your login credentials and try again. This was encountered during the phase of Character Retrieval,” then you are not alone. This error code can be frustrating to deal with, especially if you are eager to jump into the game.
Try Closing and Relaunching the Game
One of the simplest solutions to try is closing the game and relaunching it. This may seem obvious, but sometimes the game can get stuck in a loop, causing the error code to appear. Closing and reopening the game can help refresh the system and potentially fix the issue.
Try Asking Your Friends to Create a Character
If the first solution did not work, try asking your friends to create a character in the game. Sometimes, the error code can be caused by a server issue or a glitch in the game’s system. By asking your friends to create a character, you can determine if the problem is on your end or the game’s end.
Clear Game Cache
Clearing your game cache can also be an effective solution to fix the Star Citizen error code 19003. Game cache is a temporary data stored on your computer that helps the game load faster. However, over time, this cache can become corrupted and cause issues with the game. To clear your game cache, follow these steps:
- Open the launcher and click on the gear icon in the top right corner.
- Click on “Verify.”
- Wait for the process to complete.
- Once the verification process is complete, click on “Clear Game Cache.”
Open the Public Test Universe
Another possible solution is to open the Public Test Universe (PTU). The PTU is a separate server that allows players to test out new features and updates before they are released to the main game. By opening the PTU, you can potentially bypass the error code and play the game without any issues.
To open the PTU, follow these steps:
- Open the game launcher.
- Click on the gear icon in the top right corner.
- Click on “Settings.”
- Check the box next to “PTU.”
- Wait for the game to update.
Restart Computer
Finally, if none of the above solutions work, try restarting your computer. This can help refresh your system and potentially fix any underlying issues that are causing the error code.
With these solutions, you should be able to fix the error code and jump back into the game in no time.
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