Sky Q is a popular subscription-based television and entertainment service. It is just like a TV service you pay for every month. It is run by a giant British satellite TV company Sky. Sky Q serves as both a television set-top box and a hub. However, some viewers are reporting that the Sky Q remote is not working. A malfunctioning remote control can really be an annoying issue as it disrupts the overall TV viewing experience. Thankfully, there are a few things you can try to get it fixed.
How to Fix Sky Q Remote Not Working
The Remote doesn’t work issue in Sky Q occurs due to several reasons such as connectivity issues, software glitches, or battery problems. In this guide, we have covered all potential methods to fix it.
Check the Batteries
First of all, make sure the batteries are properly inserted into the remote. In addition, check if the batteries are not low. You can also try replacing them with new ones.
Reset Your Bluetooth Remote
The next method we recommend to fix the Sky Q remote not working issue is to reset your Bluetooth remote completely. The steps are straightforward.
– Press and hold 7 & 9 together on the remote until its LED flashes four times.
– Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re-pairing.
– Once done, the remote should start working fine.
Update the Remote’s Software
Make sure your remote is running the latest software to avoid compatibility issues. Here is how you can update it.
– Press “Home” on your remote.
– Go to Settings >> System info >> Software version.
– If an update is available, follow the on-screen instructions to install it.
Bring Your Remote Control Closer to the Box
If the above method doesn’t work too, try bringing your remote control close to the box like up to two meters and it will help devices sync or reconnect better.
Replace the Remote
If all the above methods fail to fix the issue, your last resort is to replace the remote as it might be faulty or damaged. For that, you need to reach out to the Sky customer support team for further assistance.
That’s it for this guide. Hopefully, one of these methods will help you fix the Sky Q remote not working issue.