RuneScape is one of the popular fantasy massively multiplayer online role-playing games developed and published by Jagex. However, the game has recently encountered an issue where some users are unable to start the game due to an error that reads – “There was an error loading the game configuration”. In this guide, we are going to talk about the reasons behind this error. Besides, we have also covered all potential methods to fix it.
How to Fix RuneScape ‘There was an error loading the game configuration’ Error
The exact RuneScape error message says – “There was an error loading the game configuration from the website. If you have a firewall, check that this program is allowed to access the Internet.” Are you also receiving the same error and wondering how to get rid of it? Stick to this guide and learn some of the top methods to resolve it.
1. Adjust Firewall and Antivirus Settings
As the error message itself says to check your firewall program and make sure it can access the internet, the very first method we recommend is to adjust your firewall and antivirus settings. Your firewall or antivirus software may be blocking RuneScape from accessing the necessary files or configurations. Check your firewall and antivirus settings to ensure RuneScape is allowed to connect to the internet. You may need to add RuneScape as an exception.
2. Check the Current Server Status
In case the main game’s server is down, you might receive this error. So, click here to learn how to check the current server status. In case the server is down, the error will be eliminated automatically.
3. Try Using a Different Web Browser
In case the above methods don’t help to resolve the error, try using a different web browser and check if this trick worked.
4. Repair Game File
Some missing or corrupted game files can also cause this error so the next method we recommend to fix the error is to verify the integrity of game files. Here is how you can do it: Go to Steam Library >> Right-click on the game >> Properties >> Local Files >> Verify integrity of game files. Once the scanning process is done, relaunch the game.
5. Change the Default DNS Server to Google DNS
One of the easiest ways to fix the “There was an error loading the game configuration” error in RuneScape is to change the default DNS server to Google DNS. Here is how you can do it:
– Press the Windows key + X, then click on the Control Panel.
– Click on Network and Sharing Center.
– Click on Change adapter settings.
– Right-click on your network adapter and click on Properties.
– Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
– Select Use the following DNS server addresses and enter 8.8.8.8 as the preferred DNS server and 8.8.4.4 as the alternate DNS server.
– Click OK to save the changes.
– Once done, relaunch the game and the error should be fixed.
6. Changing the Layout of your Keyboard
This is a bit of a weird trick but it has worked for some players so it might work for you too. Here is how you can change the layout of your keyboard.
– Open up the Run dialogue box by pressing Win + R.
– Type ‘Control’ and hit Enter.
– In the search box, type “region” and click on it.
– Select the Formats tab and change the option from Default to English (United States).
– Finally, click on the Apply button and then OK to save the changes.
– Once done, reboot your device and relaunch the game.
That’s everything you can try fixing RuneScape ‘There was an error loading the game configuration’ error.