The Subject 2923 DLC and the complete edition of Remnant From The Ashes released a few days back, this led to a lot of players returning to the game or buying anew. However, players are encountering the Remnant From The Ashes “Unknown error while checking multiplayer feature access” error whenever trying to access the game’s multiplayer. Due to the error, players are forced to play the offline mode and as we know games such as these are best enjoyed with friends. So, stick around with the post and we will help you resolve the multiplayer error in Remnant From The Ashes.
Remnant From The Ashes | How to Fix “Unknown error while checking multiplayer feature access”
At this point, we can confirm that the error “Unknown error while checking multiplayer feature access” is not a problem on the server end. That’s good news as you can implement solutions to resolve it. Try each solution one at a time and between each fix attempt to launch the multiplayer of the game.
Fix 1: Link Epic Games Launcher with the Game
In a hurry to get on with the game, more often than not users fail to proceed with the necessary steps. One such step is linking the Epic Games Launcher to Remnant From The Ashes. When you launch the game through the launcher, a browser tab open that asks for permission to link the Epic Launcher and the game. If you fail to provide the permission, it can lead to the above error message. If you have not linked the two or have missed it, simply relaunch the game and look for the new tab that opened, provide the permission to link and the error should be resolved.
For most users the above solution will suffice to resolve the multiplayer error in Remnant From The Ashes. But, remember, for the new tab to open, you should have set the default browser in Windows.
If the error still occurs, follow the other tips.
Fix 2: Delete the Epic Folder
As we browsed through various forums, we came across a number of posts that could potentially resolve the error. If the above fix failed to resolve the error, one user suggested to Delete the Epic folder. In the Windows Search, type %localappdata% and open it. Once it’s opened, look for the Epic folder and delete it. But, before you perform the above steps, ensure that the Epic launcher and the game is completely closed.
After deleting the Epic folder, relaunch the Epic Games Launcher, log-in, and things should work fine. You could alternatively also try to troubleshoot in the launcher settings. These are the two very effective solutions for the Remnant From The Ashes “Unknown error while checking multiplayer feature access” error. If you are still encountering the error, you can visit Reddit post discussing the same problem. You could also comment with your problem and if you have a more effective fix or what worked for you, drop them in the comments.