If you’re one of the many PlayStation 5 owners experiencing the frustrating ‘WV-109156-2’ and ‘0x00000023’ errors, you’re not alone. Several players have reported these errors when loading EA games, which can be highly frustrating. In this article, we’ll explore what these errors mean and offer some potential solutions to help you get back to gaming as soon as possible.
What is PS5 5 ‘WV-109156-2’ and ‘0x00000023 SSLError’ Issue?
First, it’s essential to understand what these errors mean. The ‘WV-109156-2’ error is a certificate error that can occur when a user is trying to access certain content on their PlayStation 5. This error is typically caused by a problem with the certificate used to authenticate the user’s access to the content.
On the other hand, the ‘0x00000023 SSLError’ error is a Secure Sockets Layer (SSL) error that can occur when a user tries to access certain content on their PlayStation 5. This error is typically caused by a problem with the SSL certificate used to authenticate the user’s access to the content.
How to fix PlayStation 5 ‘WV-109156-2’ and ‘0x00000023 SSL Errors
However, the developers have not official acknowledgment about this issue, but there are few potential solutions which works for some users, as per reports. Here are the solutions.
Check your PS5 system software and game updates
Make sure that your PS5 system software and Need for Speed Unbound are up to date. You can check for updates in the Settings menu of your PS5.
Disable Login Verification
One potential solution to the SSL connection error is to turn off login verification. Here are steps to disable login verification
- Log into your EA Account at EA.com
- Navigate to the Account Settings section and click on the Security tab.
- Locate the 2-Factor Authentication option and disable it.
- Close Apex Legends on your console and restart the game.
- Try connecting to the EA servers again.
This method will decrease the security of your account, you can enable it after fixing the solution
One more highly suggested method from the users on Reddit for the SSL error includes the steps as follows:
- Visit the EA sign-in page and enter your login information.
- Click the Sign In button to access your account.
- Accept the terms and conditions with EA, if prompted.
- Once you’ve successfully signed in to your account.
- Launch Apex Legends again.
Re-sign into help.ea.com
Some players have reported that re-signing into help.ea.com with their PlayStation Network (PSN) credentials helped fix the WV-109156-2 and 0x00000023 SSL errors. To do this, go to the help.ea.com website and sign in with your PSN credentials.
Restart your PS5 and router:
Sometimes, a simple restart of your PS5 and router can resolve issues like these. Shut down your PS5, unplug it from the power outlet, and wait for a few minutes before plugging it back in and turning it on. You should also restart your router by unplugging it from the power outlet and plugging it back in after a few minutes.
Check your internet connection
A stable and fast internet connection is essential for online gaming. Make sure that your internet connection is working properly and that you have enough bandwidth to support online gaming. You can check your internet speed using online tools like Speedtest.net.
Reset your PS5 network settings
Resetting your PS5 network settings can help resolve issues with your internet connection and fix errors like the WV-109156-2 and 0x00000023 SSL errors. To do this, go to the Settings menu on your PS5 and select “Network” followed by “Set Up Internet Connection.” Choose “Use Wi-Fi” or “Use a LAN Cable,” depending on your setup, and then select “Custom.” Scroll down and select “Reset to Default Settings,” and follow the on-screen instructions to reset your network settings.
If none of these steps helps resolve the errors, it is possible that there are issues with EA’s servers. In this case, you will have to wait for EA to fix the problem on their end. You can check the EA Help website or social media pages for updates and announcements about server issues and maintenance.