The PlayStation 5 or PS5 is a popular home video game console by Sony Interactive Entertainment. This incredible gaming machine boasts a powerful custom AMD processor, impressive hardware, and a high-performance GPU. However, like other gaming devices, PS5 is also not immune to bugs and errors. One such error encountered by many PS5 users is the WS-116142-5. This is a PSN network error that doesn’t allow players to get into PSN or play games. Are you also receiving the same error? Then this guide will help you to get rid of this error.
How to Fix PS5 Error Code WS-116142-5
Like many other PS5 users, if you are also receiving a ‘Something went wrong’ error followed by an error code WS-116142-5, then stick to this guide and learn all the potential methods to fix it.
Check the Current Status of the PlayStation Network (PSN)
Sometimes, PSN might be experiencing issues that could cause the error WS-116142-5. So, first of all, check the official PlayStation Network status. Here is how you can do it:
– Visit the official website of PlayStation
– Use a third-party tool DownDetector
If the PSN is down, the error will get fixed automatically once their services are back online.
Restart Your Console and Router
If the error is occurring due to some minor bugs, the error will be eliminated by simply restarting your console and router.
– Power off your console and unplug it from the power source for about 30 seconds.
– Unplug your router from the power source for about 30 seconds.
– Plug in the router first and wait until all the lights stabilize.
– Plug in your PS5 and power it on.
– Once done, check if the error is fixed.
Update Your Console
Make sure your console has the latest system software updates. Go to Settings >> System >> System Software >> System Software Update and Settings and check for updates.
Change Wi-Fi Frequency Bands
Some players suggest changing Wi-Fi frequency bands to fix the PS5 error WS-116142-5. For this:
– Go to Settings >> Network >> Set up internet connection >> Press the Options button and select WiFi frequency bands.
– Then, change it from Automatic to either 5 GHz or 2.4 GHz and check if any of these options work.
Change DNS Settings
If the error persists, the next best method to fix the error is to change DNS Settings. Sometimes, your current DNS settings prevent the game from functioning properly on your console. To change DNS Settings:
– On the controller, press the Guide button.
– Select All Settings >> Network >> Network settings >> Advanced settings >> DNS Settings > Manual.
– Input the Google DNS addresses 8.8.8.8 and 8.8.4.4 in both the primary and secondary fields and restart the console.
That’s all you can try fixing PS5 error code WS-116142-5.
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