The PS4 Error SU-42118-6, which is typically associated with challenges during the system software update process. In this article, we will delve into the details of PS4 Error SU-42118-6, explore its possible causes, and provide a step-by-step guide to resolving the issue and getting your PS4 back to optimal performance.
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How to Fix PS4 Error SU-42118-6
PS4 Error SU-42118-6 emerges during attempts to update the system software on the console. This error can prevent the successful completion of a system software update, leaving the console unable to access the latest features, enhancements, and security patches. While encountering this error can be frustrating, it is essential to approach the situation methodically and follow the recommended steps to rectify the issue.
Turn off and Restart
If you encounter PS4 Error SU-42118-6, consider the following steps to address the issue:
- Power down your PS4 console.
- Unplug the console from its power source.
- Turn off your router/modem.
- Wait for a minimum of 5 minutes to ensure that any lingering issues are resolved.
- Restart your router/modem.
- Reconnect your PS4 to its power source.
- Power on your PS4 console.
Delete Update File
A corrupted update file can trigger error codes. To address this, perform the following steps:
- Access Notifications from the PS4 console’s function area.
- Highlight the update file associated with the failed update.
- Press the OPTIONS button on your controller.
- Select the Delete option to remove the problematic update file.
System Software Update
After deleting the update file, navigate to Settings > System Software Update. Check if a new update is available and attempt to install it. This may help rectify any software-related issues causing the error.
Factory Reset via Safe Mode
If the above steps do not resolve the issue, you can attempt a factory reset through Safe Mode:
- Turn off your PS4 console.
- Hold down the power button for approximately 7 seconds until you hear a second beep. This indicates that the console is entering Safe Mode.
- Connect a DualShock 4 controller via USB cable and select the “Initialize PS4 (Reinstall System Software)” option.
That’s it for Error code SU-42118-6 on PS4, if you’re still getting this error then contact the PlayStation customer support for further assistance.
