Pokemon Home is a popular service among Pokemon enthusiasts, allowing them to store, transfer, and trade Pokemon from various games. However, like any online service, it can encounter errors from time to time, and one of the most common issues users face is Error Code 10015. This error is often related to server connectivity problems and can be frustrating for players. Fortunately, the Pokemon Home Support team has launched an update to fix this error, and in this guide, we will walk you through the steps to resolve Error Code 10015.
How to Fix Error Code 10015 Pokemon Home
Error Code 10015 is a server-related issue that can occur when there are problems with your connection to the Pokemon Home servers. This error can prevent you from accessing your Pokemon and utilizing various features of the service. While it can be frustrating, it’s essential to remember that such issues are not uncommon with online services, and they can usually be resolved with some straightforward steps.
Update Pokemon Home
The first and most crucial step in resolving Error Code 10015 is to ensure that your Pokemon Home application is up to date. Here’s how you can do it:
- Connect the Nintendo Switch console to the Internet: Make sure your Nintendo Switch is connected to the internet, as you’ll need a stable connection to download the update.
- Return to the HOME Menu and launch the Pokemon Home application.
- The update will be downloaded and installed automatically.
- Once the update is installed, the newest version number will be displayed on the title screen.
This method should resolve Error Code 10015 for most users. However, if you still encounter the error after updating, you can try the following steps.
Reinstall Pokemon Home
If updating Pokemon Home doesn’t resolve Error Code 10015, you can try reinstalling the application. Here’s a step-by-step guide on how to do it:
- From the Switch home menu, hover over the Pokemon Home icon.
- Press the + button on your controller to access the Options menu.
- Scroll down to “Manage Software” and select it.
- Choose “Delete Software.”
- Select “Delete.”
- Confirm by selecting “OK.”
- Now, open the Switch eShop from the main menu.
- In the eShop, use the search bar to look for “Pokemon Home” and select “OK.”
- Locate “Pokemon Home” and select “Redownload.”
- Confirm by selecting “OK.”
- Press the HOME button on your controller to return to the main menu.
- Wait for the download to finish, and then select “Pokemon Home” to launch the service.
Reinstalling Pokemon Home can help resolve issues related to corrupted files or incomplete updates, which might be causing Error Code 10015. If the error persists even after reinstalling the app, you can proceed with the next step.
Check Server Status
Before diving into complex solutions, ensure that the error isn’t caused by a temporary server issue on Pokemon Home’s end. Visit the official Pokemon Home website or social media channels to check for any ongoing server maintenance or outages.
If none of the above solutions work, consider reaching out to Pokemon Home’s customer support. They can provide specific guidance for your situation and assist with account-related issues.