The PlayStation Store is a popular online digital marketplace where users can buy and download different types of content for their gaming consoles including PS4 and PS5. But unfortunately, one of the common problems with the PlayStation Store is that its Search option or function is not working which means users are unable to use the search option within the store. Due to this issue, it doesn’t provide any results which is really annoying especially when you are attempting to find some specific things and you cannot due to this problem. Thankfully, this issue can be fixed and we have got all the potential solutions for you. Let’s find out how to fix PlayStation Store Search is not working on PS4 and PS5.
How to Fix PlayStation Store Search Not Working on PS4 & PS5
There are many reasons why you are experiencing the issue where the PlayStation Store search not working on your PS4 or PS5 console that includes:
– PlayStation Network may be experiencing technical issues
– A poor and unstable internet connection
– If your system is updating
– Corrupted cache or data files
– Regional restrictions
In this guide, we have covered all potential methods to fix the PlayStation Store search not working issue on PS4 and PS5 consoles. Before you start further to the below troubleshooting steps, make sure your system software is updated to the latest version.
1. Check the Current Server Status of PSN
First of all, make sure PlayStation Network (PSN) server is up and running fine. To check the current server status.
– Visit the official website of PlayStation
– Use a third-party tool DownDetector
In case the server is down due to scheduled maintenance or a sudden outage, the issue will get resolved automatically once their services resume.
2. Check Your Internet Connection
The next thing you need to make sure to check your internet connection. In case your connection is poor and unstable, you might face PlayStation Store Search not working issues on PS4 & PS5. To troubleshoot your internet connection issue, you can try resetting your router/modem or try switching your connection from WiFi to Wired.
3. Clear Corrupted Cache Files
One of the classic methods to fix this issue is to clear corrupted cache files. For this: Go to the Settings Menu >> Storage >> Choose System Storage >> Select “Clear Cache” or “Clear Temporary Files” >> Restart your console.
4. Check for any Ongoing System Updates
In case your PS console is in the downloading or installing process, some features including the search function may not work. So, make sure to check any ongoing system updates. If you find any system updates, wait until the process is complete and then try to use the search function in PlayStation Store.
5. Reach Out PlayStation Support
Even after trying all of the above methods, if the issue persists, your last resort is to contact the PlayStation support team and they may assist you further with some additional troubleshooting steps.
That’s everything you can try to fix PlayStation Store Search not working on PS4 & PS5.
Read next: How to watch PSVR video with PlayStation VR.
