PlayStation is definitely a beast of a console. According to a report from Statista, this powerful gaming console has approximately 108 million monthly active users around the world. However, it is not immune to various bugs and errors. Some of the technical glitches are very difficult to address and affect gameplay, online services, and overall user experience. One of the common errors experienced by many PS5 users is the error code WS-43701-5. According to the report, PS users are receiving this error when making a payment. Are you also receiving the same error? Worry not and check out this guide. Here we will show you how to fix the PlayStation error WS-43701-5.
How to Fix PlayStation Error WS-43701-5
Before you start the following troubleshooting steps, make sure to check the current server status of PlayStation Network (PSN). If you have no idea how to check, worry not. There are two different ways to check the status of PSN.
– Use a third-party tool DownDetector
In case the server is down, the error will be eliminated automatically once the services are back online. If you couldn’t find any issues on the PSN server, then try the below workarounds to fix the error.
1. Resigning In
The very first method we recommend to fix PlayStation error WS-43701-5 is to resign your account. For this: Go to Settings >> Account Management >> Sign out and then sign in again.
2. Try Different Payment Methods
The next best solution to fix the issue is to add funds to your wallet using a different payment method or a PlayStation Store gift card. Make sure to restart your console once after adding funds to your wallet.
If none of these methods work to fix PlayStation error WS-43701-5, then the PS Support page suggests waiting for 24 hours and then trying to make the purchase again.
3. Check Your Internet Connection
For a smooth payment transaction, it is important to have a stable internet connection. So, make sure your console is connected to the internet and that the connection is stable. If you are using a wired connection, check the Ethernet cable. If you are using Wi-Fi, try moving closer to the router or connecting via Ethernet to rule out connection issues.
4. Update Your Console
If the error persists, make sure that your console’s system software is up to date. Outdated software can sometimes cause errors. To do that: Go to the settings >> Menu >> Check for system updates.
That’s everything you can try fixing PlayStation error WS-43701-5.