Lately, many PlayStation users are receiving an error code WS-43699-1 along with a message that says – “This game is not available. Try again later. (WS-43699-1)”. Apparently, users have been experiencing this particular error for months and still, the developers have not released a hotfix to resolve the error. Due to this error, players are unable to download the game from the PSN store. Thankfully, there are a few things you can try to resolve PlayStation error code WS-43699-1.
How to Fix PlayStation Error Code WS-43699-1
On PlayStation, the error code WS-43699-1 occurs when the console fails to read the game files. However, there could be some other reasons also. Thankfully, we have come across a few potential methods to fix the error.
1. Check the Current Server Status of PSN
At times, the connection between your console and the PSN server may encounter issues and that can lead to the error WS-43699-1. So, first of all, make sure to check the current server status of PSN. To check the current PSN server status:
– Visit the official website of PlayStation
– Use a third-party tool DownDetector
In case, it is down, you cannot do much to resolve the error. The error will get fixed automatically once the services resume.
2. Restore License
Restoring Licenses is also one of the best ways to troubleshoot the error code WS-43699-1. To restore the license, you need to go into Settings >> Users and Accounts >> Other and select Restore Licenses. Once done, relaunch the game and the error should be fixed.
3. Reactivate Your PlayStation as Primary
Deactivating and reactivating your console as primary is also one of the best methods to fix the error code WS-43699-1. This method will help to resynchronize all data between the console and the PlayStation Network server. The steps are straightforward.
– Go to Settings >> Account Management >> Activate your PS4 as Primary.
– In case, your device is already activated for your account, it is recommended to deactivate it first and then select activate.
– Once done, reboot your console and the error should be eliminated.
4. Reinstall the Game
If none of the above methods helped to fix the error PlayStation WS-43699-1, then try uninstalling the game completely from your device and then reinstalling it. To do this:
– Go to Settings on your PlayStation >> Apps >> Select the problematic game >> Delete.
– Once done, go to the official website of the game and download and install the game.
That’s everything you can try fixing PlayStation error code WS-43699-1.
Read next: How to fix PlayStation error CE-117773-6.