Receiving an error message stating “Sorry, we are unable to log you in. Please try again later. ” in Overwatch 2? If you have attempted to log into the game but have been unsuccessful, you will receive this error message. On October 4, 2022, Overwatch 2 became available to the public. There have been numerous problems with the game since its debut. The black screen issue, error code LC-208, unable to invite friends are some of the problems that the users have been facing. In this guide, we will be discussing and showing you how to fix “Sorry, we are unable to log you in. Please try again later.” in Overwatch 2, so keep reading till the end to know all about it.
What is Overwatch 2 Sorry We Were Unable To Log You In Error
If you get the message “Sorry, we were unable to log you in,” it signifies that Overwatch 2 is currently having server problems. Blizzard is aware of the problem and is working on a solution to restore server stability as soon as possible. Both the @PlayOverwatch Twitter account and the official Blizzard forum are good places to check on the current server situation. Overwatch 2’s servers have also been under attack from a distributed denial of service (DDoS) attack since early October. Because of this, a lot of people are having trouble maintaining a connection.
Fixing Overwatch 2 “Sorry We Were Unable To Log You In” Error
Overwatch 2’s “Sorry, we were unable to log you in” issue message can be resolved by switching to a different region or scanning or repairing the game. The alternative is to wait a couple of hours before attempting again or to contact Blizzard support for assistance.
Update 10 Oct – Check the Servers
Many players have started to report the error in the past hour, which suggests there may be a problem with the game. We tried to play the game just now and got the same error. It’s likely the servers are down for maintenance or there is some other issue. Don’t do anything, return to the game in an hour or so and the issue must be fixed.
Delete the Battle.Net Folder
- Close Battle.Net and ensure that it’s not running in Task Manager
- Open Task Manager and go to the Processes tab
- Find the All Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
- Go to the Battle.net folder (default location – C > Program Data > Battle.net)
- Delete the Battle.Net folder
- Run Battle.net and update the game to see if the issue persists.
Changing the Region
- Quit the game.
- Open up Battle.net and go to “Overwatch 2.”
- After that, select the globe icon.
- From here, you can switch the region you are playing to a different one.
- Try launching Overwatch 2 again to see if the problem persists.
Repairing the Game
- Start the Battle.net app and from there, open Overwatch 2.
- To adjust settings before starting to play, select the gear next to the play button.
- Choose “Scan and Repair.”
- To start scanning, click the “Begin” button.
- After the process has completed repairing the game, launch it to test if the problem has been fixed.
If none of that worked for you, you can go to the official support page for Overwatch by clicking here. Click the “Technical” tab. Follow the prompts to get in touch with customer service. Don’t forget to explain the nature of your problem. When given some quick fixes for the issue, click on ‘I still need help’. After that go to Technical>Your Platform>Can’t Connect>Contact Us. Submit the ticket after logging in to your Battle.net account to receive support.
That was it for this guide on fixing Overwatch 2 “Sorry we were unable to log you in” error. For more content on Overwatch 2, click here to head over to that section. Thanks for reading this article.