Are you trying to access your cloud storage on OneDrive but receive the ‘Something Went Wrong’ error? Don’t worry, you’re not alone! This annoying error can prevent you from accessing important files, but the good news is that it can be resolved quickly and easily.
In this article, we’ll show you how to fix the ‘Something Went Wrong‘ error on OneDrive and get back to using your cloud storage in no time. With the right steps, you can have your OneDrive account up and running again in no time. So, let’s get started!
Read More Why Windows 7 & 8 Not Supported By Games
How to Fix the ‘Something Went Wrong’ Error on OneDrive
Are you having trouble with the ‘Something Went Wrong’ error on OneDrive? If so, you’re not alone! Here are a few steps you can take to resolve the issue and get back to using OneDrive.
The first step to take is to close the OneDrive app. To do this, simply right-click the OneDrive icon in the system tray and select ‘Exit’. This will ensure that the app is completely closed and will stop it from running in the background.
Open File Explorer and Enable Hidden Items
Next, open File Explorer and make sure that the ‘Hidden Items’ option is enabled. To do this, go to View > Options > Change folder and search options > View tab > Show hidden files, folders, and drives. This will make the AppData folder accessible, which is needed in the next step.
Go to the AppData Folder
Once the hidden items are enabled, you can now access the AppData folder. To do this, go to File Explorer > C:\Users[Your username]\AppData\Local\Microsoft and delete the IdentityCache and OneAuth folders.
If the issue persists after deleting the folders, then you may need to re-install OneDrive. To do this, open the Control Panel and go to Programs > Uninstall a program > Microsoft OneDrive > Uninstall. Once the app is uninstalled, you can then download and install the latest version from the Microsoft website.
Un-Link and Link it Back
Another solution that you can try is to un-link and link back your OneDrive account. To do this, open the app and go to the Settings tab. Here, you can find the option to un-link your account and then link it back again. This should allow you to access the account without any issues.
Clear the Registry Key
Finally, if none of the above steps help, then you may need to clear the OneDrive registry key. To do this, open the Registry Editor and go to HKEYCURRENTUSER\Software\Microsoft\OneDrive and delete the OneDrive key. once the registry key is deleted, go to the OneDrive app and sign in with your account. This should fix the ‘Something went wrong’ error, allowing you to access your cloud storage and use OneDrive without any issues.
In addition to the steps above, it is also important to keep your OneDrive app up to date. To do this, open the Microsoft Store and check for updates. If there are any available, install them to ensure that the app is running the latest version and is free from any bugs or glitches.
It is also a good idea to keep your device updated. By installing the latest Windows updates, you can ensure that your system is running the most recent version and is free from any errors or problems.
If none of the steps above help, then you may need to contact OneDrive support. The team can provide more detailed troubleshooting instructions and can help you resolve the issue quickly and easily.