Fix Netflix on Roku TV Crashing or Not Loading

Prasiddh Thakkar
4 Min Read
Roku TV

Netflix is one of the most popular streaming platforms in the world. It offers a vast library of movies, TV shows, documentaries, and more. The more you watch on this platform, the better Netflix gets at recommending content. However, many Roku TV users are reporting that their device crashes or not loading when launching Netflix. This is a frustrating issue and kills the overall streaming experience. Well, this issue can occur due to multiple reasons such as a poor and unstable internet connection, or outdated software on a Roku device, among others. Thankfully, this guide has covered all potential methods to fix Netflix on Roku TV crashing or not loading issues.

How to Fix Netflix on Roku TV Crashing or Not Loading

Before you start the following troubleshooting steps to fix Netflix on Roku TV crashing or not loading issue, then quickly go through the following easy methods and check if the issue persists.

– Restart your Roku device once and relaunch Netflix.

– Make sure your internet connection is fast and stable. If it has any issues, you may experience Netflix crashing or not loading on Roku TV.

– Make sure you are using the latest version on your Roku TV. To do this: Press Home Button on your Roku TV >> Settings >> System >> System Update >> Check Now and the updating process will start automatically.

After completing these quick steps, if the issue persists, below are some further steps:

1. Check the Netflix Server Status 

In case the Netflix server is down, you may face Netflix on Roku TV crashing or not loading issues. So, when you experience this issue, the very first method we recommend is to check the current server status of Netflix. If that is down, the issue will get resolved automatically once their services resume.

2. Deactivate Netflix from Roku TV 

Sometimes Netflix crashes or does not load due to some problems in the Netflix authentication server and Roku TV. If that is the case, try deactivating Netflix from Roku TV. To do this:

– Go to the Roku home screen and select Settings >> Netflix Settings >> Deactivate

– Now confirm it when prompted

– Now, go to the Roku home screen and select Netflix

– Follow the on-screen instructions to set up the process

– Once you have logged back into Netflix on your Roku Smart TV, you will be able to enjoy Netflix on your Roku TV without any issues

3. Reset Your Roku TV to Factory Settings

If that doesn’t work too, try to perform a factory reset on your Roku TV. To do this: Go to Settings >> System >> Advanced system settings >> Factory reset. 

Make sure to back up your important data before performing this step as it will erase all your settings and data.

4. Reinstall Netflix App on Roku TV

If none of the above methods work, your last resort is to uninstall the Netflix app on your Roku TV and then reinstall it and Netflix should work fine on Roku TV without any issues.

That’s it for this guide. Hopefully, one of these methods will help you to fix Netflix on Roku TV crashing or not loading issues.

Read next: How to fix Roku Live TV channels not working.

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