Visual Concepts has created a widely recognized series of sports simulation video games called NBA 2K, focusing on basketball NBA 2K24 is the latest game in the series which was released September 8, 2023. Although this game offers loads of pure and authentic action, it is not without its fair share of bugs and technical glitches. One of the errors experienced by many NBA 2K24 gamers is the ‘You are restricted from using communication feature’ error. Are you also receiving the same error message? Let’s find out what it means and what you can do in this situation.
How to Fix NBA 2K24 ‘You are Restricted from Using Communication Feature’ Error
At first, the ‘You are restricted from using communication feature’ error message in NBA 2424 is rooted in the parental control feature but it is not. It is unlikely that this has any direct connection with the parental restriction settings on your PlayStation or Xbox consoles. Well, this is a common error and appeared earlier in other NBA and WWE 2K games as well. Thankfully, we have come across a few potential methods to fix it.
1. First of all, make sure the main server of the game is up and running fine. You can check the NBA 2K24 server status here. You can also check the updates on their official Twitter page. In case the server is down, the error will be resolved automatically.
2. Secondly, make sure that there are no accounts signed in with child permissions. If you have signed it, then press the PS button on your controller >> Settings >> Users and Accounts >> Other >> Log Out.
If you are receiving this error on Xbox then, press the Xbox button and return to the Home screen, open up the guide by scrolling left from Home. If it has multiple accounts logged in, go to the Xbox button >> Home Screen >> Scroll Left and log out of all accounts except the one you are currently using.
3. If that doesn’t work, the next method we recommend is to disable console sharing. To do this: Go to the Settings menu >> User and Account >> Other >> Console Sharing and Offline Play. Then, disable the sharing and then save your settings.
So far, these are the only best methods to fix the NBA 2K24 ‘You are restricted from using communication feature’ error.
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